Mailing Settings

The Mailing settings page enables you to configure how activeCollab will send emails. To access this page, click the Mailing icon from the Administration area:

There are two ways in which activeCollab sends emails:

  1. Using the Native Mailer. In this case, activeCollab will use the email server configured in your php.ini file. If the PHP is properly configured, activeCollab will connect to it automatically without any additional parameters.
  2. Using a SMTP server. activeCollab connects to a SMTP server and sends out emails through that.

After a successful installation, the Native Mailer is selected by default and emails should work properly, if it is configured in php.ini. If it is not configured, you'll need to provide some SMTP connection parameters. To check if the SMTP parameters you provided are working and activeCollab can connect to the server, use the Test Connection button on the Mailing page.

When you've finished configuring your email settings, please take a look at this article to learn how you can test if activeCollab is sending email messages correctly.

1. Notifications From Settings

activeCollab lets you set the email address and name that users will see as the From address when they receive email notifications.

By default, activeCollab will use the email address provided by the administrator when it was installed. To change it to something else, just go to the Administration > Mailing page and in the Notifications From section and set a new name and email:

Warning

Many SMTP servers do not allow Relaying of messages (i.e, emails sent to the server from other locations) when the sending email address is not the same domain as the SMTP server. In this case, make sure that the From Notifications address is from the same domain as the SMTP server.