The Public Submit module allows people who don't have an activeCollab account to post Tickets in one of your projects using a simple web form available on your website.
activeCollab 1.1 Corporate or later. In order to enable CAPTCHA protection you will need to have the GD extension enabled with FreeType support. CAPTCHA protection is optional, but recommended.
The Public Submit module is not installed in activeCollab by default. To activate it, go to Administration > Modules and install it from the list of Available Modules.
Even after installation, the Public Submit Module needs to be enabled before it can be used. To do this go to the Administration section and click the Public Submit icon in the Tools section:
Once on the configuration page you can set whether Public Submit is enabled or disabled; select a project where the newly created Tickets will be posted to; and turn the CAPTCHA spam protection on or off:
Public Submit can be used to create Tickets in only one, selected project. Since Tickets can have different categories within a project, anyone using the Public Submit Module will be able to choose from these categories. To define these categories use the Manage Categories tab on the Tickets page (of the defined project) or click the New Category... option on the Public Submit page of your website and create a new category from there (though you will need to be logged in to activeCollab to do so).
Once the Public Submit Module is set-up, you can refer users to a publicly available webpage where they can submit a Ticket by entering their name, email address and name of the issue.
The user may also add optional extra information to the ticket by choosing a ticket category and priority; as well as being able to add a longer description or include an attachment.
Here's an example:
activeCollab is a fine product of A51 d.o.o
activeCollab name and logo are trademarks or registered trademarks of A51 d.o.o.