System Requirements

activeCollab is a PHP-based application that must be downloaded and installed on a server in order to run (after purchasing a licence). Currently it is not available as a hosted service. The minimum system requirements that your web server must meet to run activeCollab are:

  • Web server with PHP4 or PHP5 support (PHP 4.3.9 or later) with mysql, PCRE, XML, ctype and tokenizer extension installed. activeCollab is known to work well on Apache and IIS. Other web servers might also work, but we haven't tested these configurations.
  • One MySQL database.
Important Note

There is no need for you to use commercial MySQL editions, free MySQL Community edition database will work just fine with your activeCollab. If you don't already have one, you can download your MySQL Community Server here.

We recommend the following system configuration:

  • Apache 2 with support to run PHP4 or PHP5 scripts.
  • PHP 5.2 or PHP 5.3 with mysql, PCRE, XML, ctype, tokenizer, gd, mbstring, iconv and IMAP extensions.
  • MySQL 5 with InnoDB storage engine enabled.
  • Memory limit set to 64MB (it is configured in your php.ini file). In most cases, 32MB will be enough, but in some rare occasions, more memory may be required.
Optional Extensions

The following PHP extensions are required for some optional features to work, but they are not required for the system itself to operate:

  1. If you wish to use CAPTCHA protection with the Public Submit module you will need to have GD extension enabled with FreeType support.
  2. If you wish to use the Incoming Mail module so activeCollab can read emails, post responses as comment or add new messages as Discussions or Tickets, your system must have the IMAP PHP extension installed.

To access and use activeCollab, your users will need to have a web browser (Microsoft Internet Explorer 6+, Mozilla Firefox 2+, Apple Safari 3+, Google Chrome) with JavaScript enabled. activeCollab is optimized for 1024x768px or higher screen resolution.

Supported Web Browsers

*Logos and product names used on this page are trademarks or registered trademarks of their rightful owners.

1. Test if your server meets activeCollab System Requirements

To see if your system meets the system requirements, you can use the probe.php script, designed specifically for this purpose.

Here's how:

  1. Download the probe.php.zip file here;
  2. Unpack and upload the probe.php file to your server;
  3. Run it through your web browser;
  4. Optionally, you can open the probe.php file in your favorite text editor and set the database connection parameters in the Database Settings section at the beginning of the file. Once these parameters are set, save the file on the server and run it again.

It will run a check of your platform and additionally try to connect to the database and see if it meets the system requirements.

In action: probe.php