Moving activeCollab to Another Server

If you wish, you can move your activeCollab setup to another server at any time.

1. Requesting a New URL

First, you will need to ask for URL change approval from your activeCollab.com profile page.

  1. Login using your activeCollab.com username and password
  2. Click Profile link
  3. Click Change link next to license URL on the main profile page

Our team will be automatically notified after you post the request and we will check if everything is OK. If it is, your URL request will be approved it as soon as possible.

2. Installing activeCollab on a New Server

When URL change is approved, install new activeCollab copy on your new server. The best way to do that is to simply install the fresh copy of the system using a new license that you have downloaded from your activeCollab.com profile.

Note

Make sure that you use the same table prefix that you used for original setup (usually it is "acx_").

3. Moving Data from the Old Server

Once your installation URL change is approved and you have a fresh activeCollab copy running on a new server, you are ready to move the data from old setup.

First, drop all activeCollab tables that installer created at your new database. Export tables and data from the old setup, and then import it into a new database. You can do this by using your favorite MySQL administration tool (phpMyAdmin, command line MySQL client, Navicat etc).

This short video (QuickTime Movie, 2MB) shows how can you do this in a three simple steps using phpMyAdmin: select database, on export tab make sure that all activeCollab tables are selected, and save them as file.

When you have migrated database tables from old setup to the new one, move content of the following folders to the new server:

  • /public/avatars
  • /public/logos
  • /public/projects_icons
  • /upload

activeCollab stores your binary data in those folders - images, uploads, etc, so don't forget to move them, too.

Now that files are moved, please check permissions and make sure that existing files are writable by PHP. If these files are read only, you'll not be able to update them.

That should be it. If you have any questions or you have experienced any problems with moving your activeCollab, please do not hesitate to contact our support at support@a51dev.com.