Tip: Upgrade with Minimal Downtime

Please use the following instructions when upgrading activeCollab to the latest release, to keep system downtime to a minimum:

  1. Create a /_activecollab folder and upload all the fresh files from the /activecollab folder of the installation package that was downloaded from activeCollab.com. hen do the same for /public/assets (create /public/_assets and then upload the content from the installation package;
  2. When done, simply rename the folders, so the new one is used instead of the old ones;
  3. Then upload the other files listed in upgrade instructions;
  4. Finally, go through the rest of the upgrade instructions (i.e. run the upgrade script, clean the cache etc.). Please be sure to check the upgrade instructions for the specific release you are upgrading to for all the details.

/activecollab and /public/assets are the largest folders and can take a while to upload. That is why we recommended uploading them separately, and later renaming them, instead of overwriting the existing files.

When you've finished the upgrade process, be sure to check everything is working as expected. Once you've verified that everything is up and running, you can delete the old versions of the/activecollab and /public/assets folders, , or keep them for backup, just in case.

Note

This approach was proven to work the best. We also use it when we upgrade activeCollab installations for our customers (as part of our Professional Installation and Upgrade service).