All the data you had in your Basecamp account will also be available in activeCollab but with a few important changes occur due to some differences in the structure of the two systems.
In order to get the most out of your activeCollab setup, you may wish to bear the following things in mind:
At the beginning of the import process, when you visit the Importer page, you will be able to choose who in activeCollab can see the objects that were marked as Private in your Basecamp setup. Since activeCollab offers a wider range of Roles and Permissions than Basecamp does, we suggest you allow only Administrators to see Private Objects at this point. After you complete the import process, you will be able to do some fine tuning and choose exactly who can see and access, not only Private objects, but also other important parts of your project management system.
While Basecamp allows you to have several users with the same email address, in activeCollab each user must have a unique email. To solve this issue (if we come across it during the Basecamp data export) here's what we do: if the email address of the user is user@email.com and it appears more than once, all the other email addresses will be in the form of email+dulpicate1@email.com, email+dulicate2@email.com, etc. Please make sure you have informed your users about this, if it is likely to affect them, so they can change their email address after logging in.
All Basecamp users will now be able to login to activeCollab by using their Basecamp email address and the username they had in Basecamp as their password. For security we advise you to ask them to change their password after logging into activeCollab for the first time.
The Admin user making the data import will be assigned as Project Leader on all of the imported projects. If you wish though, you will be able to select another Project Leader for each project, which you can do via the Project Overview page.
Since Milestone comments are not supported in activeCollab at the moment, all the comments you had in Basecamp on Milestones will be imported in activeCollab as a Discussion related to that Milestone. You will easily recognize these as they will always have the same name as the Milestone in question.
If there are any time records in your Basecamp data made by a user you have previously deleted, these time records will be assigned to the name 'Unknown User' in activeCollab.
In case you came across some files that has 0kb, these files were probably not exported properly. Please try to go trough the Basecamp data export again, and if you still see files with 0kb, and you know that they should be here, contact us, and we'll help you locate them.
One of the most important things to be aware of in the import process is that you can have all your Basecamp tasks available in activeCollab in the format that you prefer.
If you are an activeCollab Small Biz owner, your To Do Lists will be imported as Checklists, with To Do Items as appropriate Tasks for that Checklist.
If you had some comments related to To Do List, or an Item, they will be imported in a Discussion section. On the other hand, if you have opted for activeCollab Corporate, you will have a flexibility to select one of two ways for your tasks to be sorted:
To Do Lists imported as Tickets, and To Do Items as Ticket Subtasks - activeCollab Subtasks do not support comments, so any discussion threads you had for these Items will be placed in the Discussions tab. You will recognize these easily, because they will have the same name as the parent To Do List.
To Do Lists imported as Categories, and Items as Tickets in that Category - Categories for To Do Lists are not available in Basecamp, so we've made a few small adjustments:
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