Our Basecamp Migration process is designed to move as much data from your Basecamp account as possible. In fact, it will cover pretty much everything: companies and users, projects, messages (and their comments), To Do lists (with their items and comments), files with older versions and more. Once the data import is done, you can continue working from wherever you were before the import.

Basecamp Features that will not be Imported to activeCollab

The only exceptions at present are:

  • Whiteboards due to Basecamp API limitations, these will not be imported. When this data becomes available via the Basecamp API though, we'll be able to update our migration tool and let you import these as well.

  • Milestone comments. Since Milestone comments are not supported in activeCollab, they will instead be imported as a new discussion which you'll be able to see on the Discussions page.

  • To Do list Item comments. If you decide to import your To Do list items as Tickets (with the parent To Do list as a Ticket Category) you will see these comments on the Ticket page. If you choose to import them as Tasks related to a parent Ticket (that was previously a To Do list in Basecamp) you will not be able to have comments related to these Tasks. Why? Simply, because this feature is not supported in activeCollab. However you will still have all these comments available to you in a suitably-named discussion on the Discussions page.