VAT is added to the total price of your activeCollab products and services order only if your company is form a European Union country.
If you are a European Union company, just insert your VAT ID into the purchase form so you can apply for a tax return. On the other hand, if you’re buying activeCollab a private customer you’ll need to pay the VAT added to the price of the license you're buying.
In countries outside the EU, activeCollab is tax free.