Installation/Upgrade Credit is an additional service from the activeCollab development team.

If you purchase this service we will either install or upgrade your activeCollab system for you - all you need to have is a valid activeCollab license and available Installation/Upgrade Credit. You can buy credit from your www.activeCollab.com profile page. The price of one Installation/Upgrade Credit is $49 and can be used for a single installation or upgrade.

After you get your Installation/Upgrade Credit, please email us at support@activecollab.com and send us login details for you FTP and database connections and we will handle everything else.

What you will receive:

  • Installation of a new activeCollab setup on your server;

  • Upgrade of any activeCollab edition to the latest version;

  • Minimal downtime (usually just a few minutes) and maximal efficiency.

Important note

Anyone installing or upgrading activeCollab by themselves will still get our assistance if they are having any problems (as part of their regular yearly Support and Upgrade Subscription). Only users who wish to have their activeCollab setup completely installed or upgraded by the activeCollab development team need purchase Installation/Upgrade Credit.