Support and Upgrade Subscription

Support and Upgrade Subscription is a service provided by A51 d.o.o. that enables you to have a yearly package of:

1. Customer support. Our dedicated support team will reply to all support and sales inquires within one business day. The same people who are developing activeCollab are the ones who will work on any support requests, so you can be assured that you will always receive the best possible solution to your problem and exemplary customer service.
2. Access to all activeCollab releases for one year. Whether they are major or minor releases. Full access to all updates within a branch is provided even after your Upgrade and Support package expires.

When you purchase activeCollab, you will receive a one-year Support and Upgrade Subscription free of charge. When the first year expires, you can decide to continue using activeCollab without upgrades and support or to renew your subscription for another year. Renewal of Support and Upgrade Subscriptions is completely optional.