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J.R. on Dec 5. 2007. 5:34 am
If I put two spaces in an object the e-mail inserts an A with an accent over it for the first space. If I look at the source code for the message I see =C2=A0. The object shows up fine in aC and the database. This didn't happen with version 1.0.0 but I'm not sure which upgrade introduced the problem. We're on 1.0.4 now.
J.R.
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cbtrussell on Dec 5. 2007. 10:03 pm
We have the same problem - also running 1.0.4. This is a particular problem because the RTEC seems to want to add a lot of extra spaces, at least for us in FireFox.
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J.R. on Dec 5. 2007. 11:00 pm
Since the database is clean I think it has something to do with the SwiftMail module aC is using to send e-mail notifications. I have not been able to track it down though.
J.R.
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Ilija Studen on Dec 6. 2007. 7:20 pm
Hi JR,

In v1.0.4 activeCollab forces 8-bit email encoding and that might cause the problem. Can you please try adding this line into config/config.php (in definition block):

define('EMAIL_ENCODING', null);


Please let me know how it went.
activeCollab team member | LinkedIn
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J.R. on Dec 6. 2007. 8:23 pm
This did not fix the problem.
J.R.
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Ilija Studen on Dec 6. 2007. 8:26 pm
Ok, forgot about this directive too. Add this:

define('EMAIL_ENCODING', null);  
define('EMAIL_CHARSET', null); 


Forced charset and encoding are the only mailing things changed in v1.0.4.
activeCollab team member | LinkedIn
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J.R. on Dec 6. 2007. 8:30 pm
That didn't help either.
J.R.
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iratau on Jan 15. 2008. 4:37 pm
I had the same problem. I *THINK* I have corrected it.
In defaults.php, EMAIL_CHARSET should be set to "utf-8" (with a hypen) instead of "utf8" without the hyphen.
When I changed that, my mail reader (Outlook) recognized the correct character set, whereas before it was defaulting to Western European
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iratau on Jan 16. 2008. 12:24 pm
I have verified that changing "utf8" to "utf-8" has corrected this problem and we are no longer getting garbage characters embedded in our emails.
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Ilija Studen on Jan 16. 2008. 12:36 pm
Thank you very much for the info!

We'll have it tested and if it really fixes the problems this fix will be included in the next release.
activeCollab team member | LinkedIn

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