Email notifications
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Recent posts in this topic
emilfalcon
on Jan 18. 2008. 12:09 pm
Is it possible to set up AC to notify users in a project by email every time a new discussion/ticket/reply is added? As it stands it's annoying, my clients keep adding new content and I have no way of knowing about it unless I log in.
Already submitted this question to AC support but they're either really slow or unwilling to answer...
Already submitted this question to AC support but they're either really slow or unwilling to answer...
Ilija Studen
on Jan 21. 2008. 7:03 am
Email notifications are sent only to the people selected by the person who creates a ticket. There is no way to receive email notifications whenever ticket is added automatically. This way when you receive a notification you know that it is addressed to you in particular, not something completely irrelevant.
If you wish to be notified on every change in all or in a particular project use RSS feed available on Dashboard or on Overview page of every project.
I see that you received a response with functionality clarification withing 4 hours after your submitted a ticket.
emilfalcon:my clients keep adding new content and I have no way of knowing about it unless I log in.
If you wish to be notified on every change in all or in a particular project use RSS feed available on Dashboard or on Overview page of every project.
emilfalcon:Already submitted this question to AC support but they're either really slow or unwilling to answer...
I see that you received a response with functionality clarification withing 4 hours after your submitted a ticket.
activeCollab team member | LinkedIn
Along the same lines, is there anyway to tell who is receiving e-mail when a discussion is updated? Is there any way to add people to a discussion after its been created?
I enter many projects and use a discussion thread for project status; however, some people are not getting notified when I update the discussion.
Barb
I enter many projects and use a discussion thread for project status; however, some people are not getting notified when I update the discussion.
Barb
Ilija Studen
on Jan 25. 2008. 11:17 am
You have "Manage Subscriptions" option in Options drop down on discussion page. There you can see who is subscribed to the discussion and you can add or remove subscribers.
activeCollab team member | LinkedIn
