Upload avatar and logos error
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Hi all!
Have anyone problem with uploading avatars and companies logos?
Thank
Have anyone problem with uploading avatars and companies logos?
Thank
Ilija Studen
on Apr 7. 2008. 4:29 am
Do you have GD extension installed (you can check on your phpinfo() page).
activeCollab team member
Hi Ilija,
thank you for answer.
Yes I have GD extension, I am sure. Before buy ActiveCollab I used ActiveCollab 0.7.1 and logos&avatars worked for me (after some change in PHP code because of base restriction effect or what).
Thank you!
thank you for answer.
Yes I have GD extension, I am sure. Before buy ActiveCollab I used ActiveCollab 0.7.1 and logos&avatars worked for me (after some change in PHP code because of base restriction effect or what).
Thank you!
Oliver Maksimović
on Apr 7. 2008. 4:48 am
Did you make sure that /public/avatars and /public/project_icons directories are writable by PHP (may sound like a stupid question but most of the issues "why can't I upload this" are caused by having directories not chmod-ed to 777)?
activeCollab team member, too ;)
Hi!
Yes, I am sure that all dirs and files are 777 chmod-ed :)
Thank you
Yes, I am sure that all dirs and files are 777 chmod-ed :)
Thank you
Hi all again,
now I know why I can't upload any icon (project icon, avatars, etc.). Uploading files and images works well.
I see error open_basedir restriction in effect. Function for uploading files on project use move_uploaded_file but functions for icons and avatars not :'(
Is any way how to fix it?
Please, help.
now I know why I can't upload any icon (project icon, avatars, etc.). Uploading files and images works well.
I see error open_basedir restriction in effect. Function for uploading files on project use move_uploaded_file but functions for icons and avatars not :'(
Is any way how to fix it?
Please, help.
Ilija Studen
on Apr 8. 2008. 4:28 pm
We'll see to have this covered by the time activeCollab 1.1 is released. Thanks for investigating this issue a bit further and finding what the problem is.
activeCollab team member
Ilija Studen
on Jul 12. 2008. 3:05 am
dreamcatcher:I have the same problem , HOW DO I FIX IT?
From our experience problem avatar uploads is usually resulted with:
1. GD extension not being available. Check with your hosting provider or system administrator to see if you have GD available.
2. Folder permissions. Make sure that /work, /public/avatars, /public/logos and /public/projects_icons are writable by PHP.
If this does not help or you need assistance please create as an account in your setup and send us FTP login parameters to support@a51dev.com so we can check.
PS: Just a followup to this tread - activeCollab 1.1 and later work around open_basedir restriction when working with logos, avatars and icons.
activeCollab team member
