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Jan Rozehnal on Apr 7. 2008. 9:12 am
Hi all!

Have anyone problem with uploading avatars and companies logos?

Thank
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Ilija Studen on Apr 7. 2008. 9:29 am
Do you have GD extension installed (you can check on your phpinfo() page).
activeCollab team member | LinkedIn
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Jan Rozehnal on Apr 7. 2008. 9:38 am
Hi Ilija,

thank you for answer.

Yes I have GD extension, I am sure. Before buy ActiveCollab I used ActiveCollab 0.7.1 and logos&avatars worked for me (after some change in PHP code because of base restriction effect or what).

Thank you!
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Oliver Maksimović on Apr 7. 2008. 9:48 am
Did you make sure that /public/avatars and /public/project_icons directories are writable by PHP (may sound like a stupid question but most of the issues "why can't I upload this" are caused by having directories not chmod-ed to 777)?
activeCollab team member, too ;)
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Jan Rozehnal on Apr 7. 2008. 10:08 am
Hi!

Yes, I am sure that all dirs and files are 777 chmod-ed :)

Thank you
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Jan Rozehnal on Apr 8. 2008. 8:21 pm
Hi all again,

now I know why I can't upload any icon (project icon, avatars, etc.). Uploading files and images works well.

I see error open_basedir restriction in effect. Function for uploading files on project use move_uploaded_file but functions for icons and avatars not :'(

Is any way how to fix it?

Please, help.
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Ilija Studen on Apr 8. 2008. 9:28 pm
We'll see to have this covered by the time activeCollab 1.1 is released. Thanks for investigating this issue a bit further and finding what the problem is.
activeCollab team member | LinkedIn
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Jan Rozehnal on Apr 8. 2008. 9:33 pm
Ilija,

thank for your time.
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dreamcatcher on Jul 12. 2008. 3:29 am
I have the same problem , HOW DO I FIX IT?
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Ilija Studen on Jul 12. 2008. 8:05 am
dreamcatcher:
I have the same problem , HOW DO I FIX IT?


From our experience problem avatar uploads is usually resulted with:

1. GD extension not being available. Check with your hosting provider or system administrator to see if you have GD available.

2. Folder permissions. Make sure that /work, /public/avatars, /public/logos and /public/projects_icons are writable by PHP.

If this does not help or you need assistance please create as an account in your setup and send us FTP login parameters to support@a51dev.com so we can check.

PS: Just a followup to this tread - activeCollab 1.1 and later work around open_basedir restriction when working with logos, avatars and icons.
activeCollab team member | LinkedIn

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