Uploading files on Hosted Demo
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Recent posts in this topic
Pro
Hi:
We are unable to upload files to the demo project. It comes up with "error" message ... not sure what is missing. Appreciate any pointers in this regard. Thanks.
regards,
vasu
We are unable to upload files to the demo project. It comes up with "error" message ... not sure what is missing. Appreciate any pointers in this regard. Thanks.
regards,
vasu
Staff
Ilija Studen
on May 23. 2008. 8:35 am
Hi,
Please let us know what kind of error do you receive when you try to upload files. It should not happened and we'll see to have it fixed ASAP.
Please let us know what kind of error do you receive when you try to upload files. It should not happened and we'll see to have it fixed ASAP.
activeCollab team member | LinkedIn
Pro
Hi:
Thanks for the response. There was nothing no information to give you except for the javascript popup with "error" in the middle. I don't know whether that is useful or not. It is pretty easy to reproduce. We tried 4 times .... always with the same "error" popup.
regards,
vasu
Thanks for the response. There was nothing no information to give you except for the javascript popup with "error" in the middle. I don't know whether that is useful or not. It is pretty easy to reproduce. We tried 4 times .... always with the same "error" popup.
regards,
vasu
Staff
Ilija Studen
on May 23. 2008. 9:23 am
Hi,
Ok, please create an user account and test project in your setup and send the information to support@a51dev.com and we'll check it out. Sorry for the inconvenience and thanks for reporting the issue.
Ok, please create an user account and test project in your setup and send the information to support@a51dev.com and we'll check it out. Sorry for the inconvenience and thanks for reporting the issue.
activeCollab team member | LinkedIn
Pro
Hi:
We did more testing on uploads. It seems like there is a limit on size of the files. One file which always fails is of 2.4MB size. We tried smaller files. They uploaded fine. Could you please let us know how we can upload that file? Thanks again for your quick response.
regards,
vasu
We did more testing on uploads. It seems like there is a limit on size of the files. One file which always fails is of 2.4MB size. We tried smaller files. They uploaded fine. Could you please let us know how we can upload that file? Thanks again for your quick response.
regards,
vasu
Staff
Ilija Studen
on May 24. 2008. 12:45 am
It's problem with our server setup, not activeCollab. By default it limits uploads to 2MB max. We'll have that increased and send out email notification to everyone using hosted demo about this.
Thank you for bringing this to our attention!
Thank you for bringing this to our attention!
activeCollab team member | LinkedIn
Staff
Ilija Studen
on May 26. 2008. 9:35 am
Increased to 30MB. Enjoy! :)
activeCollab team member | LinkedIn
