Recent posts in this topic
Pro
In case anyone was wondering... this tool still doesn't work with AC. Any idea when it will work? I would definitely be interested in purchasing the full version but not if it fundamentally doesnt function, which is how i can imagine other people feel.
Staff
Ilija Studen
on Aug 13. 2008. 2:13 pm
Patience - this is their first release with activeCollab support and things sometimes just go wrong with the fresh code. Give authors some time to see what common problems are and address them.
activeCollab Team Member | Experiment: activeCollab on Twitter
Pro
cyandesign
on Aug 13. 2008. 2:34 pm
Ilija Studen:Patience - this is their first release with activeCollab support and things sometimes just go wrong with the fresh code. Give authors some time to see what common problems are and address them.
Yes, but if they are charging for it I would hope it is not too buggy, or that they get things settled quickly.
We purchased this & are using this tool with Freshbooks & have some minor issues with it. Contacted TimePost's support but have not heard back from them (But to be fair, It's been just over one day -- but I was hoping for something within 24 hours).
Pro
adria.richards
on Aug 20. 2008. 3:22 am
I'm giving Timepost a try this week as I'm working with a group in Basecamp (gasp!) on a new project. If it works as promised, what a relief! If not, I'll report back.
Pro
I'm having similar problems trying to create timer entries - the dropdowns for projects & tasks aren't being populated. Where should I be looking for more information on Timer functionality within activeCollab? Is it in progress, or on a feature list for a future version? I recently purchase AC because I saw that Timepost (supposedly) allowed you to time tasks with start/stop functionality, but as this isn't working I'm going to have to ask for a refund... unless there's a fix?
Pro
This is cool - I was unaware of this Timing app until today so I'm just looking into it.. Unfortunately its not working for me too (not loading defined projects/tasks in aC) I've emailed their support so lets wait and see what the deal is.
I still would like aC to develop something like this... I know start/stop time tracking is useful for our business, and I'm betting it would be useful for others too.
I still would like aC to develop something like this... I know start/stop time tracking is useful for our business, and I'm betting it would be useful for others too.
I've emailed them numerous times and had no reply at all. I wouldn't get your hopes up.
Pro
adria.richards
on Sep 2. 2008. 10:01 pm
@MarkOs me too! I've now sent 3 emails and even posted to their customer support area on getsatisfaction. Colovo is the parent company.
http://getsatisfaction.com/colovo
My Post
http://getsatisfaction.com/colovo/topics/where_is_support_unanswered_emails
I would steer clear. I'm going to uninstall their software. It was a good idea but unless their entire company was swallowed up by quicksand, they should respond.
http://getsatisfaction.com/colovo
My Post
http://getsatisfaction.com/colovo/topics/where_is_support_unanswered_emails
I would steer clear. I'm going to uninstall their software. It was a good idea but unless their entire company was swallowed up by quicksand, they should respond.
Pro
cyandesign
on Sep 3. 2008. 12:00 am
Skip the get satisfaction thing. I emailed them asking for my $$$ back & got a reply in a few hours. We are using this with FreshBooks & they totally fixed the problem we were having & then said they would still offer my money back if I was not happy.
Works like a charm with Freshbooks now - never tried to make it work with aC.
good luck.
Works like a charm with Freshbooks now - never tried to make it work with aC.
good luck.
Pro
adria.richards
on Sep 3. 2008. 12:10 am
@cyandesign
That's strange because here are my outgoing email headers for all 3 emails. I was asked them several questions about the API to another product as well and I've received exactly 0 replies.
to support@timepost2.com
date Thu, Aug 14, 2008 at 12:26 PM
subject API to TimeTrackMX Fwd: Request: External method to input data
to support@timepost2.com
date Thu, Aug 21, 2008 at 4:58 PM
subject Followup Re: API to TimeTrackMX Fwd: Request: External method to input data
to support@timepost2.com
date Fri, Aug 29, 2008 at 4:20 PM
subject Does this email address work? 3rd email to support
That's strange because here are my outgoing email headers for all 3 emails. I was asked them several questions about the API to another product as well and I've received exactly 0 replies.
to support@timepost2.com
date Thu, Aug 14, 2008 at 12:26 PM
subject API to TimeTrackMX Fwd: Request: External method to input data
to support@timepost2.com
date Thu, Aug 21, 2008 at 4:58 PM
subject Followup Re: API to TimeTrackMX Fwd: Request: External method to input data
to support@timepost2.com
date Fri, Aug 29, 2008 at 4:20 PM
subject Does this email address work? 3rd email to support
