Fast ticket add module (add ticket from anywhere: mobile, popup, lightbox, sidebar)

1, 2, 3, 4, 5, 6
avatar dardarlt Aug 11. 2009. 1:15 am #21
Updated to version 0.3. More details in this blog post:
http://www.tinkama.com/quickly-add-tickets-to-activecollab-fast-add-v-03/
avatar Egbert van der Hout Pro Oct 21. 2009. 9:14 am #22
Some bugs (v0.3)
- {$root_url} in wireframe.tpl is not replaced because it is in a {literal} block. Had to replace it manually.
- Posting more than 1 ticket is not working. Only when you add the $ticket->ready() function something is happening but whát is happening is not quite clear :S. I received an email for the last ticket with a ticket number which did not exists.
avatar kaitlyn2004 Oct 21. 2009. 9:36 am #23
Hmm, neither of these work:
http://mydomain.com/activecollab/public/index.php?path_info=fast_add
or
http://mydomain.com/activecollab/public/index.php/fast_add

I get:

HTTP/1.1 404 Not Found

The requested page or object does not exists

Please check the URL for proper spelling and capitalization. If you're having trouble locating page or object, try using search, you can go back to page you came from, or alternatively you can visit dashboard
avatar Egbert van der Hout Pro Oct 21. 2009. 9:38 am #24
I had to clear cache and compile files (like with an upgrade is needed): http://www.activecollab.com/docs/manuals/admin/upgrade/activecollab-2-2
avatar kaitlyn2004 Oct 21. 2009. 9:42 am #25
Egbert van der Hout:
I had to clear cache and compile files (like with an upgrade is needed): http://www.activecollab.com/docs/manuals/admin/upgrade/activecollab-2-2


Cleared my cache.
/public/index.php/fast_add takes me to the home page
and
/public/index.php?path_info=fast_add still displays that 404

I am using the format that this is how to get to assignments:
/public/index.php?path_info=assignements
avatar Egbert van der Hout Pro Oct 21. 2009. 9:44 am #26
Did you switch it on after installing? Admin > Fast Add > (Last bullet)
avatar dardarlt Oct 21. 2009. 1:38 pm #27
Oh, some confusion from my side: my hosting company reverted my VPS to old data, so some of you were downloading old files. I updated post and gave a correct link to the correct new version 0.3.1 with all the fixes. Please read:
http://www.tinkama.com/quickly-add-tickets-to-activecollab-fast-add-v-03/

Please try it and let me know if it is not working.
avatar kaitlyn2004 Oct 21. 2009. 1:47 pm #28
Just installed 0.3.1... here are my first impressions:
- It shows v2.0
- Assignees are shown as: FirstnameLastName[email (no space between names or bracket, no ending bracket)
- When you create a ticket, it should have a link to the ticket just like the quick add dialog.
- Multiple assignees is needed
- IMPORTANT TO SEND OUT NOTIFICATIONS WHEN YOU CREATE AND ASSIGN THE TICKET!
avatar dardarlt Oct 22. 2009. 11:40 am #29
@ kaitlyn2004
I added all your suggestions, but what does it mean:

- It shows v2.0 ?

I will add file soon.
avatar kaitlyn2004 Oct 22. 2009. 12:11 pm #30
Under admin->modules, it shows Fast Add (without an icon no less) and that it is version 2.0
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