PHP email not working
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Hi, I just installed activeCollab, and am having trouble with the email system. I have it set to use the default PHP settings, as I have other parts of my website which generate and send email via PHP, but for some reason, with activeCollab, no emails are being sent. When I set up a new user or post a new message and select users to recieve an email, no one gets an email and activeCollab doesn't return any errors.
Please advise, thanks.
-snailface
Please advise, thanks.
-snailface
KomodoDave
on Nov 21. 2006. 5:44 am
Are you with a free host? They often disable the ability to send mail from their servers.
Either way, it's probably your host that you need to communicate with :)
Either way, it's probably your host that you need to communicate with :)
I know that the feature is not disabled as I've used PHP to generate and send emails numerous times on the same hosting account activeCollab is installed on. Is their anything different with the way activeCollab sends email via PHP. I've just been using the mail() function.
Also, I tried using the SMTP settings for sending mail, that isn't working either.
thanks.
Also, I tried using the SMTP settings for sending mail, that isn't working either.
thanks.
I'm having the same issue. I host with 1and1 and have also tried using SMTP server which also goes through without any error message but I never get the email.
Ilija Studen
on Jan 24. 2007. 6:41 pm
If you are using SMTP and activeCollab does not break than it means that activeCollab connected to SMTP server, successfully authenticated and sent email. If any of these three steps fail activeCollab will break with error message.
Check your SPAM folder and see with your hosting provider if they can help you in resolving this issue.
And PLEASE, don't resurrect every single topic with email problems mentioned (you brought up one from July!). One topic is enough. This is the first time that I've deleted posts submitted by a member and that are not direct SPAM or double post :'(
Check your SPAM folder and see with your hosting provider if they can help you in resolving this issue.
And PLEASE, don't resurrect every single topic with email problems mentioned (you brought up one from July!). One topic is enough. This is the first time that I've deleted posts submitted by a member and that are not direct SPAM or double post :'(
activeCollab team member | LinkedIn
Sorry about that. I've just continued to scour the forum trying to find anwers and wasn't paying any attention to the dates of posts.
I've been checking my SPAM folder each time and I've tried sending the Test Emails to multiple email addresses to make sure. I get no error message if I select "Default PHP Settings" but also get no messages. I get no error messages when I enter a valid SMTP server and login (I've tried a couple) but again no messages either. I'll check with my hosting provider and see if they can help. Thanks.
I've been checking my SPAM folder each time and I've tried sending the Test Emails to multiple email addresses to make sure. I get no error message if I select "Default PHP Settings" but also get no messages. I get no error messages when I enter a valid SMTP server and login (I've tried a couple) but again no messages either. I'll check with my hosting provider and see if they can help. Thanks.
I'm using v0.7.1 and the email gets sent through however it seems when activcollab tries to display the 'success' page it times out. Is there anything I can do to avoid this?
It happens all the time where auto email is used, i.e. test email settings, adding members, etc.
It happens all the time where auto email is used, i.e. test email settings, adding members, etc.
sandykalugdan
on Feb 21. 2007. 11:56 pm
I also have the same problem.
When I try to test the mail settings, it gives me this error.
Notifier has failed to construct mailer object
Also, is there a way to resend the username and passwords to the users?
When I try to test the mail settings, it gives me this error.
Notifier has failed to construct mailer object
Also, is there a way to resend the username and passwords to the users?
Ilija Studen
on Feb 22. 2007. 11:02 am
No, there is no possibility to resend username and password to users. You can still set known password and email them login parameters yourself.
When you get "Notifier has failed to construct mailer object" error that means that there are problems with mailer connection to SMTP server or reading mailing parameters from your PHP installation. There are two ways of mailing in activeCollab - using settings from php.ini (native mail) or using SMTP server.
When mail fails try using alternative mailer or double checking and changing settings.
When you get "Notifier has failed to construct mailer object" error that means that there are problems with mailer connection to SMTP server or reading mailing parameters from your PHP installation. There are two ways of mailing in activeCollab - using settings from php.ini (native mail) or using SMTP server.
When mail fails try using alternative mailer or double checking and changing settings.
activeCollab team member | LinkedIn
Hi
I have the same problems and have studied the log file from my mail server and found the following entry:
"RECEIVED: RCPT TO:<Michael <webmaster@objecta.dk>>"
"SENT: 550 Unknown user"
I get this error when I added a new user (Michael) and checked the "Send email notification". Somehow the username added to the email adress is the coursing for this error.
Objecta
I have the same problems and have studied the log file from my mail server and found the following entry:
"RECEIVED: RCPT TO:<Michael <webmaster@objecta.dk>>"
"SENT: 550 Unknown user"
I get this error when I added a new user (Michael) and checked the "Send email notification". Somehow the username added to the email adress is the coursing for this error.
Objecta
