error when I click change password, update avatar

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avatar Feb 15. 2007. 3:35 pm #11
One of my designers has been looking at this and wonders if activeCollab desires to be in the root of a domain vs. a sub-directory?

We had it installed in a sub-directoy. Wonder where/how is was installed for others and if there is a common link...?

avatar Feb 15. 2007. 10:33 pm #12
I posted another topic about where the "message to administrator" was located -- come to find out its all in that log.php file. :)

[Edit: removed information that didn't relate. sorry. :)]

avatar Feb 16. 2007. 4:56 pm #13
That doesn't fix this issue. I have updates disabled already.
avatar Ilija Studen Staff Feb 16. 2007. 5:26 pm #14
I've confused update and upgrade check problems. Advice I posted in that message is to problems when SimpleXML is not present or when you don't give internet access to PHP. That problems are upgrade check related and does not solve this particular issue.

I've just re-enabled my Dreamhost account and I'll see what the problem is after the weekend.
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avatar Feb 16. 2007. 5:55 pm #15
I've just re-installed activeCollab on my DreamHost account and the problem remains.

No Joy.

avatar Feb 20. 2007. 6:51 am #16
Any closer to finding a solution?
avatar Ilija Studen Staff Feb 21. 2007. 4:29 am #17
I've tested one-click install on Dreamhost and everything is working as expected. My account is on 'good' (that is the server name).

Please contact Dreamhost support and ask is there anything specific with their PHP setup on server you are using that we should know about. Anything different?
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avatar Feb 21. 2007. 12:42 pm #18
For everyone in the same situation...
I have sent a post to DreamHost support (tracking # is 1739407).
I will add another post here when I hear from them.
avatar Feb 24. 2007. 9:02 am #19
Ok, follow up on the DreamHost issue... they've got back to me a couple of days ago... they tried something that did not work, but raised a different error. So they are back on it. Still waiting.
avatar Feb 24. 2007. 9:17 am #20
I posted an inquiry to DreamHost Support on 02/22/2007 (tracking #1742458) and am still waiting.

Unfortunately, I need a project management app right now. Will try to use aC and see how far we get.

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