upgrade profile
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Hi,
I'm an activeCollab newbie. I have made an install of the lastest version of aC (activeCollab 0.7.1. 0.126s) in a subfolder of my hosting provided by Infomaniak (http://imu96.infomaniak.ch/phpinfo.php).
Everything work like a charm, except when I try to update profile, password or avatar. When I do this I've got a "Error 403":
"Access forbidden!
You don't have permission to access the requested object. It is either read-protected or not readable by the server."
I know that the problem don't come from the aC, but did you know what can do that?
Thanks for your help!
I'm an activeCollab newbie. I have made an install of the lastest version of aC (activeCollab 0.7.1. 0.126s) in a subfolder of my hosting provided by Infomaniak (http://imu96.infomaniak.ch/phpinfo.php).
Everything work like a charm, except when I try to update profile, password or avatar. When I do this I've got a "Error 403":
"Access forbidden!
You don't have permission to access the requested object. It is either read-protected or not readable by the server."
I know that the problem don't come from the aC, but did you know what can do that?
Thanks for your help!
Ilija Studen
on Jul 24. 2007. 8:38 am
Do you have mod_security enabled on your server?
activeCollab team member
Hi,
Yes I have found in the "apache2handler" that the mod_security2 is part of the Loaded Modules. (http://imu96.infomaniak.ch/phpinfo.php)
Is this a potential problem?
Yes I have found in the "apache2handler" that the mod_security2 is part of the Loaded Modules. (http://imu96.infomaniak.ch/phpinfo.php)
Is this a potential problem?
Ilija Studen
on Jul 24. 2007. 11:05 am
In some cases - yes. Try disabling it and see if that fixes the problem.
To disable mod_security put this in .htaccess file (in activeCollab folder, create one if not already present):
To disable mod_security put this in .htaccess file (in activeCollab folder, create one if not already present):
SecFilterEngine Off
activeCollab team member
Ok, I have follow yours instructions, but when I put the .htaccess file (with the "SecFilterEngine Off") I have an "Error 500" on all URLs inside this folder:
"Server error!
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.
If you think this is a server error, please contact the webmaster."
Someting else that I can try? Thanks in advance!
"Server error!
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.
If you think this is a server error, please contact the webmaster."
Someting else that I can try? Thanks in advance!
Ilija Studen
on Jul 24. 2007. 12:32 pm
Contact your hosting provider and see if mod_security is really turned on and how you can disable it.
activeCollab team member
It's done, I have contact my hosting provider and they have find the problem.
In fact it was not the mod_security, because it is active but have no define rules. The problem was link to their own mod_rewrites rules.
They have patch their global configuration and now everything is ok.
Thanks to Infomaniak and thanks to you!
Have a nice day,
Bastien
In fact it was not the mod_security, because it is active but have no define rules. The problem was link to their own mod_rewrites rules.
They have patch their global configuration and now everything is ok.
Thanks to Infomaniak and thanks to you!
Have a nice day,
Bastien
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