For $399 here's what you get...
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I'm very close to purchasing. But one showstopper is there's no place on the site that says "here's what you actually get for $399."
eg...
What do you get with a license?
- 1 yr free upgrades and support
- full license and source code
- installation instructions
- database setup scripts
- documentation
- API and plugin development guide
In other words, when I pay you $400, what do I get?
eg...
What do you get with a license?
- 1 yr free upgrades and support
- full license and source code
- installation instructions
- database setup scripts
- documentation
- API and plugin development guide
In other words, when I pay you $400, what do I get?
Staff
Ilija Studen
on Oct 9. 2007. 6:03 pm
Hi ybakos,
Here you can see what is provided: http://www.activecollab.com/pricing/
Access to our self-help resources are available on the support portal. You do not have to buy a license to access them. Information is pretty limited at this point but we are already working on providing more documentation.
Thank you for your consideration
Here you can see what is provided: http://www.activecollab.com/pricing/
Access to our self-help resources are available on the support portal. You do not have to buy a license to access them. Information is pretty limited at this point but we are already working on providing more documentation.
Thank you for your consideration
activeCollab team member | LinkedIn
Hi Ilija, thanks for the response.
Yes, I've seen the pricing page, but that just displays a brief overview of features.
I need to see more detail, like what I mentioned above.
Let me be more specific -- once I click the buy button and give you money, what happens?
Do I download AC? What is in the download?
Thanks
Yes, I've seen the pricing page, but that just displays a brief overview of features.
I need to see more detail, like what I mentioned above.
Let me be more specific -- once I click the buy button and give you money, what happens?
Do I download AC? What is in the download?
Thanks
Pro
I can tell you how it was for me. I paid the $400 on Saturday afternoon. It requires signing up for an account on this AC website.
I received an e-mail telling me that my license was 'approved' and the AC app and license were available for download from my AC profile page.
From the profile page, I downloaded a .zip file of the AC app, and my license file/key.
The .zip file contained an installation guide (there is an online guide in the knowledge-base as well I believe). I had AC up and running on my server within minutes (no, really). I've had one support issue so far, which Ilija resolved very quickly.
As for your items listed above...
1. You get a year of upgrades/support (according to the pricing page)
2. License downloaded from your profile, all source code in the .zip
3. Installation instructions were in the .zip, very simple
4. You create an empty database, provide the login credentials, AC does the rest. Not much to it.
5. Documentation is a bit weak so far, but I'm not complaining. The app is quite intuitive (try the demo).
6. The API docs are still coming, see recent threads on this.
I'm cancelling my goplan account (left basecamp a while ago), and I've already populated several projects with tons of information. I'm loving it. I'm even writing scripts that query the AC database directly for my own reporting and such (who needs an API? :-) ). I love having this on my own server with full access to my data, for whatever purpose. It's also a much better project management app for my needs than the alternatives.
I'm loving it. :-)
I received an e-mail telling me that my license was 'approved' and the AC app and license were available for download from my AC profile page.
From the profile page, I downloaded a .zip file of the AC app, and my license file/key.
The .zip file contained an installation guide (there is an online guide in the knowledge-base as well I believe). I had AC up and running on my server within minutes (no, really). I've had one support issue so far, which Ilija resolved very quickly.
As for your items listed above...
1. You get a year of upgrades/support (according to the pricing page)
2. License downloaded from your profile, all source code in the .zip
3. Installation instructions were in the .zip, very simple
4. You create an empty database, provide the login credentials, AC does the rest. Not much to it.
5. Documentation is a bit weak so far, but I'm not complaining. The app is quite intuitive (try the demo).
6. The API docs are still coming, see recent threads on this.
I'm cancelling my goplan account (left basecamp a while ago), and I've already populated several projects with tons of information. I'm loving it. I'm even writing scripts that query the AC database directly for my own reporting and such (who needs an API? :-) ). I love having this on my own server with full access to my data, for whatever purpose. It's also a much better project management app for my needs than the alternatives.
I'm loving it. :-)
Pro
Let me add to the questions here :
* How will upgrades be priced ? Say I have bought aC 1.0. When 1.1 is released, how much will that be ?
* Will the upgrade be free if I bought the previous version say 2 weeks (or X weeks/days) before ?
And last but not least, I guess the importer and localization will be offered to the first aC 1.0 with no fee, am I right ? I guess it will also be true of bug fixes, won't it ? Will you post patches ?
* How will upgrades be priced ? Say I have bought aC 1.0. When 1.1 is released, how much will that be ?
* Will the upgrade be free if I bought the previous version say 2 weeks (or X weeks/days) before ?
And last but not least, I guess the importer and localization will be offered to the first aC 1.0 with no fee, am I right ? I guess it will also be true of bug fixes, won't it ? Will you post patches ?
The best way to predict the future is to invent it
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Apache 2.2.8 - MySQL 5.0.45 - PHP 5.2.6 | Debian 4.0 (Etch)
Per the pricing model, all upgrades are free for a year within purchase, after which there's a yearly fee for "support and upgrades". Ilija said this will include any and all upgrades.
Staff
Ilija Studen
on Oct 10. 2007. 9:41 am
ideapower:Per the pricing model, all upgrades are free for a year within purchase, after which there's a yearly fee for "support and upgrades". Ilija said this will include any and all upgrades.
Exactly.
activeCollab team member | LinkedIn
Pro
Great !
Sorry I skipped that...
Sorry I skipped that...
The best way to predict the future is to invent it
------------------------------------------
Apache 2.2.8 - MySQL 5.0.45 - PHP 5.2.6 | Debian 4.0 (Etch)
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Apache 2.2.8 - MySQL 5.0.45 - PHP 5.2.6 | Debian 4.0 (Etch)
jszobody,
Thanks for the explanation.
Ilija,
The way it appears now on your pricing page I thought you had to pay extra for support and upgrades but you got a free year - so basically 2 years for the price of 1. I think if you denoted that the first year of support and upgrades are free under the actual prices it would be clearer. (at least for me...).
***********Example*************
Support and Upgrades $199/year $99/year
Price $399* $199*
*VAT is not included in the prices listed above.
*Includes 1 year of support and upgrades
Thanks for the explanation.
Ilija,
The way it appears now on your pricing page I thought you had to pay extra for support and upgrades but you got a free year - so basically 2 years for the price of 1. I think if you denoted that the first year of support and upgrades are free under the actual prices it would be clearer. (at least for me...).
***********Example*************
Support and Upgrades $199/year $99/year
Price $399* $199*
*VAT is not included in the prices listed above.
*Includes 1 year of support and upgrades
