error - We are sorry, but a fatal error....
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damien_please
on Nov 13. 2006. 12:45 pm
hi,
we're having this error
"
We are sorry, but a fatal error prevented activeCollab from executing your request. An Error Report has been sent to the administrator.
"
i tried to open config/config.php and set DEBUG to true but the config.php page is a blank page.
can you help me with this?
thank you for your time and keep up the good job!
damien
-
www.pleaseletmedesign.com
we're having this error
"
We are sorry, but a fatal error prevented activeCollab from executing your request. An Error Report has been sent to the administrator.
"
i tried to open config/config.php and set DEBUG to true but the config.php page is a blank page.
can you help me with this?
thank you for your time and keep up the good job!
damien
-
www.pleaseletmedesign.com
Staff
Ilija Studen
on Nov 13. 2006. 2:13 pm
You need to change the content of config.php file (open FTP, find config/config.php and open it in your favorite text editor).
activeCollab team member | LinkedIn
damien_please
on Nov 14. 2006. 11:26 am
ok, sorry, here's the repport:
hope it helps.
Error (DBQueryError)
Query failed with message 'Can't open file: 'ac_companies.ibd' (errno: 1)'
Error params:
File: /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/library/database/adapters/AbstractDBAdapter.class.php
Line: 371
Sql: SELECT * FROM `ac_companies` WHERE `client_of_id` = '0'
Error number: 1016
Error message: Can't open file: 'ac_companies.ibd' (errno: 1)
Backtrace:
#0 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/library/database/adapters/AbstractDBAdapter.class.php(289): AbstractDBAdapter->prepareAndExecute('SELECT * FROM `...', NULL)
#1 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/library/database/DB.class.php(171): AbstractDBAdapter->executeAll('SELECT * FROM `...', NULL)
#2 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/classes/dataaccess/DataManager.class.php(182): DB::executeAll('SELECT * FROM `...')
#3 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/base/BaseCompanies.class.php(101): DataManager->find(Array)
#4 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/classes/dataaccess/DataManager.class.php(223): BaseCompanies->find(Array)
#5 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/base/BaseCompanies.class.php(135): DataManager->findOne(Array)
#6 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/base/BaseCompanies.class.php(137): BaseCompanies->findOne(Array)
#7 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/Companies.class.php(33): BaseCompanies::findOne(Array)
#8 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/CompanyWebsite.class.php(62): Companies::getOwnerCompany()
#9 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/CompanyWebsite.class.php(45): CompanyWebsite->initCompany()
#10 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/CompanyWebsite.class.php(49): CompanyWebsite->init()
#11 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/application.php(21): CompanyWebsite::init()
#12 /home/users2/n/nomoredea/www/PLMD/wehaveideas/init.php(125): require_once('/home/users2/n/...')
#13 /home/users2/n/nomoredea/www/PLMD/wehaveideas/index.php(9): require('/home/users2/n/...')
#14 {main}
Autoglobal varibles:
$_GET:
$_POST:
$_COOKIE: Array (
['PHPSESSID'] => (string) '3d06edfbf8bdf5335614bfb0b17a14c0'
['id'] => (string) '1'
['remember'] => (string) '1'
['token'] => (string) '9df406aa27214a8af09a971f34ba3a04e22d389a'
)
$_SESSION:
Execution time:
Total execution time: 0.163410 seconds
hope it helps.
Error (DBQueryError)
Query failed with message 'Can't open file: 'ac_companies.ibd' (errno: 1)'
Error params:
File: /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/library/database/adapters/AbstractDBAdapter.class.php
Line: 371
Sql: SELECT * FROM `ac_companies` WHERE `client_of_id` = '0'
Error number: 1016
Error message: Can't open file: 'ac_companies.ibd' (errno: 1)
Backtrace:
#0 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/library/database/adapters/AbstractDBAdapter.class.php(289): AbstractDBAdapter->prepareAndExecute('SELECT * FROM `...', NULL)
#1 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/library/database/DB.class.php(171): AbstractDBAdapter->executeAll('SELECT * FROM `...', NULL)
#2 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/classes/dataaccess/DataManager.class.php(182): DB::executeAll('SELECT * FROM `...')
#3 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/base/BaseCompanies.class.php(101): DataManager->find(Array)
#4 /home/users2/n/nomoredea/www/PLMD/wehaveideas/environment/classes/dataaccess/DataManager.class.php(223): BaseCompanies->find(Array)
#5 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/base/BaseCompanies.class.php(135): DataManager->findOne(Array)
#6 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/base/BaseCompanies.class.php(137): BaseCompanies->findOne(Array)
#7 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/companies/Companies.class.php(33): BaseCompanies::findOne(Array)
#8 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/CompanyWebsite.class.php(62): Companies::getOwnerCompany()
#9 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/CompanyWebsite.class.php(45): CompanyWebsite->initCompany()
#10 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/models/CompanyWebsite.class.php(49): CompanyWebsite->init()
#11 /home/users2/n/nomoredea/www/PLMD/wehaveideas/application/application.php(21): CompanyWebsite::init()
#12 /home/users2/n/nomoredea/www/PLMD/wehaveideas/init.php(125): require_once('/home/users2/n/...')
#13 /home/users2/n/nomoredea/www/PLMD/wehaveideas/index.php(9): require('/home/users2/n/...')
#14 {main}
Autoglobal varibles:
$_GET:
$_POST:
$_COOKIE: Array (
['PHPSESSID'] => (string) '3d06edfbf8bdf5335614bfb0b17a14c0'
['id'] => (string) '1'
['remember'] => (string) '1'
['token'] => (string) '9df406aa27214a8af09a971f34ba3a04e22d389a'
)
$_SESSION:
Execution time:
Total execution time: 0.163410 seconds
Staff
Ilija Studen
on Nov 14. 2006. 11:49 am
Can you make sure that ac_companies table exists in database and that its properly named (without any leading or trailing whitespace).
activeCollab team member | LinkedIn
damien_please
on Nov 14. 2006. 12:48 pm
yes it exists and is properly named.
when i check this table in DB i have this error msg:
Can't open file: 'ac_companies.ibd' (errno: 1)
Erreur
requête SQL:
SHOW KEYS FROM `ac_companies` ;
MySQL a répondu:
#1016 - Can't open file: 'ac_companies.ibd' (errno: 1)
when i check this table in DB i have this error msg:
Can't open file: 'ac_companies.ibd' (errno: 1)
Erreur
requête SQL:
SHOW KEYS FROM `ac_companies` ;
MySQL a répondu:
#1016 - Can't open file: 'ac_companies.ibd' (errno: 1)
Staff
Ilija Studen
on Nov 14. 2006. 1:05 pm
That happens for all tables in the database or just for that one?
activeCollab team member | LinkedIn
Staff
Ilija Studen
on Nov 14. 2006. 5:21 pm
Most probably you created table with a whitespace in the table name. Reinstall, but make sure that table prefix is ac_ and there is no leading or trailing whitespace.
activeCollab team member | LinkedIn
damien_please
on Nov 15. 2006. 12:23 pm
ok i'll try to reinstall.
but the strange thing is tha ac worked fine during one month...
we used it every day and then, since saturday, it was broken and we did't do anything wrong...
friday it worked, saturday it was broken :/
... strange...
but thanks for the help...
you think i can backup the DB and then put the old stuff in it easily?
(sorry if it's a stupid question but i'm not very comfortable with all the DB stuff ;)
but the strange thing is tha ac worked fine during one month...
we used it every day and then, since saturday, it was broken and we did't do anything wrong...
friday it worked, saturday it was broken :/
... strange...
but thanks for the help...
you think i can backup the DB and then put the old stuff in it easily?
(sorry if it's a stupid question but i'm not very comfortable with all the DB stuff ;)
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