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byzogiz on Jul 16. 2006. 2:38 am
Howdy!

Couldn't find the same problem on the board, so I thought I'd post.

Enviornment:
MySQL: 4.1.14
PHP: 5.1.4

I get no errors in the setup wizard, but when I hit next to go to step 5, it just goes to step 3, blanking the fields. The installation just continues in this loop going from steps 3 to 4 and back again.

Any ideas?

Thanks!
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deane034 on Jul 16. 2006. 7:55 am
i'm having the same problem! plz help

same config as the above poster
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deane034 on Jul 16. 2006. 12:58 pm
ive now downloaded the community preview and now it gives me the following message instead of going back to step 3
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Notice: Undefined index: script_installer_executed_steps in H:\Program Files\Apache Group\Apache2\htdocs\activeCollab\install\library\classes\ScriptInstaller.class.php on line 302

Warning: Cannot modify header information - headers already sent by (output started at H:\Program Files\Apache Group\Apache2\htdocs\activeCollab\install\library\classes\ScriptInstaller.class.php:302) in H:\Program Files\Apache Group\Apache2\htdocs\activeCollab\install\library\functions.php on line 82
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Ilija Studen on Jul 16. 2006. 3:26 pm
deane034:
ive now downloaded the community preview and now it gives me the following message instead of going back to step 3
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Notice: Undefined index: script_installer_executed_steps in H:\Program Files\Apache Group\Apache2\htdocs\activeCollab\install\library\classes\ScriptInstaller.class.php on line 302

Warning: Cannot modify header information - headers already sent by (output started at H:\Program Files\Apache Group\Apache2\htdocs\activeCollab\install\library\classes\ScriptInstaller.class.php:302) in H:\Program Files\Apache Group\Apache2\htdocs\activeCollab\install\library\functions.php on line 82

Fixed in SVN, thank you.

What browsers are you using? We are having problems with Safari. I don't have a Mac so I can't test it (I don't have time to put it up on a VM) :(
activeCollab Team Member
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byzogiz on Jul 16. 2006. 3:33 pm
I've reproduced this error in both Firefox 1.5.0.4 and MSIE 6.0.2. The install works in neither browser. I've tried reinstalling it to the server, clearing the caches on both browsers and dropping the database (even though, since aC didn't finish installing, it had written nothing to the database) repeatedly.

P.S. deane034, who's your host? Powweb's hosting me.
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volfro on Jul 17. 2006. 7:11 pm
I'm having the same problem with the same host and the same versions of PHP/MySQL. On the phone with Powweb tech support right now to see if it'll work out...
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volfro on Jul 17. 2006. 7:35 pm
Powweb wouldn't support the installation of activeCollab since it's not on their supported software list...thing. I guess.

But they told me to look at the CGI error logs, and this is what I get:

PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0
PHP Warning:  Unknown: open(/var/php_sessions/sess_f9b171793dcb8219de99348dcd96cd13, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
PHP Warning:  session_start() [<a href='function.session-start'>function.session-start</a>]: open(/var/php_sessions/sess_f9b171793dcb8219de99348dcd96cd13, O_RDWR) failed: No such file or directory (2) in /hermes/web08/b2492/pow.volfro/htdocs/activecollab/install/index.php on line 6
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0
PHP Warning:  Unknown: open(/var/php_sessions/sess_f9b171793dcb8219de99348dcd96cd13, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
PHP Notice:  Undefined index:  script_installer_executed_steps in /hermes/web08/b2492/pow.volfro/htdocs/activecollab/install/library/classes/ScriptInstaller.class.php on line 302
PHP Warning:  session_start() [<a href='function.session-start'>function.session-start</a>]: open(/var/php_sessions/sess_f9b171793dcb8219de99348dcd96cd13, O_RDWR) failed: No such file or directory

There was a fatal error before, but I ran the install script again and it disappeared.

I don't know no PHP, so that error might as well be Greek. Any gurus care to help?

::EDIT:: I just deleted the error log and ran the script again. Turns out, it's throwing quite a few more errors than those five or six. The log in its entirety can be found on my server, for anybody that's interested in helpin' out.
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Ilija Studen on Jul 18. 2006. 12:55 pm
You PHP is not properly configured. Contact tech support to fix your PHP installation. aC (and most of the other PHP scripts) use sessions to store data between requests.
activeCollab Team Member
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volfro on Jul 19. 2006. 6:31 am
Would that be something we could fix by editing the php.ini file? I do have access to that file.
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Ilija Studen on Jul 19. 2006. 10:15 am
You can try fixing what PHP said in the error:

Please verify that the current setting of session.save_path is correct (/var/php_sessions)

Make sure that folder defined with session.save_path in php.ini exists and is writable by PHP.
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