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exo on Nov 19. 2007. 10:53 pm
Anybody else able to stay logged in for more than 10 minutes at time? I keep getting logged out fill in the middle of wrtiing long tickers and this is getting pretty frustrating.

Anyone have an idea how I can fix this?
Lior Ciobotaru
VP Business Development
P. (212) 346-9626 F. (212) 346-9621 C. (516) 301-6100

eXoloop, Inc.
40 Exchange Pl. Suite 203
New York, NY 10005
www.eXoloop.com
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adamld on Nov 20. 2007. 12:35 am
I think this was fixed in 1.04 though it is listed under "Features and Improvements" in the 1.04 release notes:

8. activeCollab will keep connection alive by refreshing user session every 5 minutes for as long as any activeCollab page is open

I think the AC site itself was experiencing the same issue as I've only recently been able to remain logged in.
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Ilija Studen on Nov 20. 2007. 8:25 am
While there is a new piece of code in v1.0.4 that will refresh session every 5 minutes, there are still things that can go wrong with authentication - disabled cookies, too short session lifetime in php.ini etc. Please send us your FTP connection parameters and link of your activeCollab setup to support@a51dev.com and we'll check what the problem is.
activeCollab Team Member
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exo on Nov 21. 2007. 9:07 pm
Thanks ilija, I sent the request.
Lior Ciobotaru
VP Business Development
P. (212) 346-9626 F. (212) 346-9621 C. (516) 301-6100

eXoloop, Inc.
40 Exchange Pl. Suite 203
New York, NY 10005
www.eXoloop.com
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exo on Dec 4. 2007. 6:07 pm
We found what was the problem. Thank you to ac support team(ilija) for all of the help.

Problem only occurs if you log into ac in another browser. You will get logged out of the session in the orginal browser window.
Lior Ciobotaru
VP Business Development
P. (212) 346-9626 F. (212) 346-9621 C. (516) 301-6100

eXoloop, Inc.
40 Exchange Pl. Suite 203
New York, NY 10005
www.eXoloop.com
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Ilija Studen on Dec 4. 2007. 6:19 pm
Glad you found the solution. You can be logged in only in one browser at a time. This is a security measure to make session hijack attacks as hard as possible.
activeCollab Team Member
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vmcreative on Dec 17. 2007. 7:38 am
Aha, that's the problem. I work on 2 computers at the same time so I need to login constantly (AC is my browser startpage). Is there a workaround for this?
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Ilija Studen on Dec 17. 2007. 9:20 am
This behavior is built in for security reasons and there is no workaround. You can write your own authentication provider and override existing authentication system completely.
activeCollab Team Member

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