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aarontcp on Dec 13. 2007. 6:38 am
Hey guys,

Wondering if anyone's ever come across this before.

I just installed activecollab 1.04 onto my server, and at the login screen I get redirected to http:/myserver.com/public/index.php/login?re_route=homepage

which is nothing but a blank page. I'm assuming that this is supposed to be the login screen... Did something go wrong with the install, or is there something wrong with my server configuration?

Thanks.

- Aaron
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Ilija Studen on Dec 13. 2007. 6:52 am
Hi Aaron,

Yes, login screen should be displayed on that page. It not something is not working properly and you should send us your FTP connection details and link to your setup on support@a51dev.com and we'll check it out.
activeCollab team member | LinkedIn
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aarontcp on Dec 13. 2007. 10:17 am
Support request sent. Looking forward to your response.

- Aaron
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dkpoppers on Dec 14. 2007. 3:18 am
Can anyone explain the solution here? Might have same problem and really need to get this going. THX
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MegaJustice on Jan 26. 2008. 6:52 pm
I've got the same issue as well. Successful install, blank pages.

1. Environment test

ok — Your PHP version is 5.0.4
ok — Required extension 'mysql' found
ok — Required extension 'tokenizer' found
ok — Required extension 'ctype' found
ok — Recommended extension 'gd' found
ok — Recommended extension 'mbstring' found
ok — Recommended extension 'iconv' found
ok — zend.ze1_compatibility_mode is turned Off
ok — cache is writable
ok — cache/templates is writable
ok — compile is writable
ok — config is writable
ok — logs is writable
ok — public/avatars is writable
ok — public/logos is writable
ok — public/projects_icons is writable
ok — thumbnails is writable
ok — upload is writable
2. Install activeCollab

Installation process:

ok — Database connection has been established successfully
ok — InnoDB storage engine is supported
ok — Tables created in 'activecollab2008'. (Executed queries: 22)
ok — Initial data imported into 'activecollab2008'. (Executed queries: 6)
ok — Owner company created
ok — Administrator account created
ok — Configuration data has been successfully added to the configuration file
ok — License file has been successfully added to your config directory
activeCollab has been successfully installed. Here is what you should do next:

Database Version: 4.1.20
PHP Version: 5.0.4
Web Server: Apache

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aarontcp on Jan 27. 2008. 1:09 am
Yep, I fixed this problem by switching webhost.

I was on godaddy before, and I think their setup wasn't designed for this sort of thing... so I got a VPS package with another host (slhost) and it worked.

- Aaron

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