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dkpoppers on Dec 13. 2007. 8:03 pm
Having very similar issue as some other posts, but I'm not on a shared server, I have dedicated. Install says it went fine, but I get these warnings at the bottom:



Warning: Unknown: open(c:\winnt\temp\php5\sess_8hcjipicqh68tqmv449kbl2t16, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (c:\winnt\temp\php5) in Unknown on line 0

When I try to open the login, at first it said to remove installer, which I did. Now it gives error 404 not found. NO LOGIN.
The url changes in the browser from

http://update.danielpoppers.com/collab/public/index.php
to
http://update.danielpoppers.com/collab/public/index.php/login?re_route=homepage

What do I need to tell my server host to do in order to correct? Or what can I do?
Very frustrated- I had version 0.7 going fine on my old linux server, now using 1.0 with windows and having problems. I got similar errors when trying to do this with 0.7 on Windows too, so I purchased 1.0 thinking it might work itself out- seems like my wehost needs to do something. Please Help.
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Ilija Studen on Dec 14. 2007. 2:27 am
Hi Daniel,

First error is usually a result of bad session path configuration in php.ini - it points to a folder where PHP can't write or to a folder that does not exist. You will need to find session.save_path in php.ini and make sure that it points to an existing and writable folder.

Second error (blank screen) can be easily a result of the first one, but it also can be something else - one of the required files is not properly uploaded, stuff like that. Send your FTP parameters and link to your setup to support@a51dev.com and we'll check it out.
activeCollab team member
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dkpoppers on Dec 14. 2007. 11:52 am
I will forward that stuff when I get a chance. Could you please tell me where I can find php.ini ? I've tried to find this before and could not. THX
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Ilija Studen on Dec 14. 2007. 12:11 pm
php.ini file can be located anywhere and its location depends on yours server configuration. You can get the location from phpinfo table. Create phpinfo.php file and put this content in it:

<?php phpinfo(); ?>

And visit it with your browser. One of the details this function will show is the location of php.ini file.
activeCollab team member
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dkpoppers on Dec 15. 2007. 10:34 am
I forwarded all my errors and such to my webhost, and they claim they fixed the problem, but when I navigate to


http://update.danielpoppers.com/collab/public/index.php
it still pops up like this

http://update.danielpoppers.com/collab/public/index.php/login?re_route=homepage
and the page turns out "not found" error 404

Would a re-install possibly correct this, now that the server has supposedly fixed the issue?

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Ilija Studen on Dec 15. 2007. 12:20 pm
No, reinstall would not help. Just email FTP connection parameters to support@a51dev.com and we'll check your setup as soon as possible.
activeCollab team member
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sflowers on Jan 24. 2008. 5:41 am
Daniel, what was your resolution to this issue? We are having a similar problem.

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