http://www.activecollab.com/forums/topic/2478/ Recent posts on topic: Auto/forced subscriptions to client-created items en-us Mon, 01 Dec 2008 17:21:53 UTC http://www.activecollab.com/forums/post/12146/#post12146 http://www.activecollab.com/forums/post/12146/#post12146 kthomas Bump.

]]> Sat, 22 Mar 2008 20:45:07 UTC http://www.activecollab.com/forums/post/11718/#post11718 http://www.activecollab.com/forums/post/11718/#post11718 kthomas A number of our client personnel are not, naturally, of the nature to notice and understand that you must subscribe someone to a new ticket if you want them to receive notification. Perhaps we should work better on educating such clients; perhaps they are not the sort of clients we really want, after all.

Nonetheless, if would be useful if, when a client creates a ticket, discussion or other item, we could set some user (such as the project leader) to be subscribed by default.

As always, my thanks for your time.

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