Problem in uploading attachments

Page: 1

Homepage » Forum Index » activeCollab 1.0 and Newer / Community Support » Problem in uploading attachments

Viswanand on Feb 21. 2008. 11:26 am

Could some one tell me where the uploaded files are stored ( the physical location/ directory). My problem is that, the files I upload from the Files tab and Pages tab do not get stored in the server. I'm trying to find out if its a problem with the application setup or not.

Thanks

Staff

Ilija Studen on Feb 21. 2008. 11:44 am

Files are stored in /upload folder. This files cannot be directly accessed (.htaccess denies all requests for files in this folder).

I don't understand what do you mean by files "not being stored in the server." Can you please explain?

activeCollab Team Member

Viswanand on Feb 21. 2008. 11:48 am

By "not being stored in the server." I meant the files are not getting uploaded. I think it might be a problem with the way I setup the application. I will do a check on that again.

Thanks

Staff

Ilija Studen on Feb 21. 2008. 12:02 pm

It might be the permission problem. Make sure that PHP can write in /upload folder. If you need any assistance please send us an email with FTP or SFTP parameters to support@a51dev.com and we'll take a look as soon as possible.

activeCollab Team Member

Viswanand on Feb 21. 2008. 12:22 pm

Thanks Ilija

There was no write access to the upload folder.

Staff

Ilija Studen on Feb 21. 2008. 2:29 pm

While you are there please make sure that following folders also have write permissions:

/public/avatars
/public/logos
/public/projects_icons

They are required to be writable for avatars, logos and project icons to be uploaded.

activeCollab Team Member

RSS Icon Recent posts in this topic

Homepage » Forum Index » activeCollab 1.0 and Newer / Community Support » Problem in uploading attachments