aC forum: Filtering under assignments http://www.activecollab.com/forums/topic/2656/ Recent posts on topic: Filtering under assignments en-us Thu, 28 Aug 2008 06:59:31 UTC http://www.activecollab.com/forums/post/12474/#post12474 http://www.activecollab.com/forums/post/12474/#post12474 Post #5 by kthomas kthomas
Ilija Studen:
I really don't know how you assign task, but making sure that only people who are actually involved with a task are assigned would sort this thing out. We found that, although really handy, multiple assignments are not that much used. Usually it is one assignee who is responsible for the specific task plus subscribers.


I think the difficultly here is there is no way to subscribe individuals to a ticket, when creating it, except by assigning them. Generally, we want/need a larger group to receive the initial notification, with text, and this results in "over-assignment."

On the other hand, you could think of this as trying to assign three levels of permissions: ultimately responsible person, people who may be /are working on the ticket (involved), and just plain subscribers who need to read the chatter.

Point about 1.1 being closed taken, of course :P

]]> Fri, 18 Apr 2008 19:38:15 UTC http://www.activecollab.com/forums/post/12473/#post12473 http://www.activecollab.com/forums/post/12473/#post12473 Post #4 by Ilija Studen Ilija Studen Ah, I misunderstood your request - this works only for logged user filter, not for selected users. We'll consider this for one of the next versions, but v1.1 is completely closed now. Nothing new will be added.

I really don't know how you assign task, but making sure that only people who are actually involved with a task are assigned would sort this thing out. We found that, although really handy, multiple assignments are not that much used. Usually it is one assignee who is responsible for the specific task plus subscribers.

]]> Fri, 18 Apr 2008 17:53:53 UTC http://www.activecollab.com/forums/post/12471/#post12471 http://www.activecollab.com/forums/post/12471/#post12471 Post #3 by kthomas kthomas Sorry, I don't see that... I'm only getting "person accessing the page... is responsible", which is fine for my tasks but doesn't let me sort someone else's... unless I log in as them...

]]> Fri, 18 Apr 2008 17:13:22 UTC http://www.activecollab.com/forums/post/12466/#post12466 http://www.activecollab.com/forums/post/12466/#post12466 Post #2 by Ilija Studen Ilija Studen This has been added in beta 3.

]]> Fri, 18 Apr 2008 07:38:04 UTC http://www.activecollab.com/forums/post/12465/#post12465 http://www.activecollab.com/forums/post/12465/#post12465 Post #1 by kthomas kthomas It would be very nice to have a filter under Assignments which filters via person responsible: this would give an admin the ability to list all the tasks from each individual that have not yet been completed... would have been a nice response to the person today who declared "I need something to do" and has 300 open tasks :P

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