aC forum: User's Can't Log In! http://www.activecollab.com/forums/topic/2692/ Recent posts on topic: User's Can't Log In! en-us Fri, 05 Sep 2008 15:39:26 CDT http://www.activecollab.com/forums/post/12649/#post12649 http://www.activecollab.com/forums/post/12649/#post12649 Post #12 by searchme searchme Ahh.... Prefect. Thanx Ilija.

]]> Tue, 06 May 2008 05:30:54 CDT http://www.activecollab.com/forums/post/12648/#post12648 http://www.activecollab.com/forums/post/12648/#post12648 Post #11 by Ilija Studen Ilija Studen
searchme:
Am I missing something here or is this a bug?


This is a bug covered in beta 4. You should NEVER select project role on user's profile. Only system roles will work.

We've updated the form so project roles are not available in Role dropdown box.

]]> Tue, 06 May 2008 05:27:33 CDT http://www.activecollab.com/forums/post/12647/#post12647 http://www.activecollab.com/forums/post/12647/#post12647 Post #10 by searchme searchme Maybe the issue I am referring to was fixed in beta 4. I'll explain it in a different way to help be sure.

Start by creating a new user as and 'Administrator' (or any System Role) Call this the 'TEST' user.
Login as that users and confirm that you can access the system.
Logout, then back in as an Administrator.

STEPS:
1. Create a new 'Project Role' named 'TEST' in admin/roles.
2. Set all 'Permission Levels' to 'Has Access', then save.
3. now change the 'TEST' user's role to 'TEST' (on the update Profile page)
4. Logout, then try to login as the 'TEST' user again.

RESULT:

After entering 'TEST' username/password, and pressing enter, you get an error page:
HTTP/1.1 403 Forbidden @ http://ac.ourdomain.com/dashboard

Change the user back to any System Role and they now can login. Am I missing something here or is this a bug?


]]> Tue, 06 May 2008 05:15:32 CDT http://www.activecollab.com/forums/post/12646/#post12646 http://www.activecollab.com/forums/post/12646/#post12646 Post #9 by Ilija Studen Ilija Studen Project roles are per project only and does not have anything to do with login. If for any reason (there was a bug in one of the earlier beta versions) user has a project role selected in his profile - change it and use system role.

]]> Tue, 06 May 2008 04:40:32 CDT http://www.activecollab.com/forums/post/12645/#post12645 http://www.activecollab.com/forums/post/12645/#post12645 Post #8 by searchme searchme Not sure if this is related, but I created two 'Project Roles', then used them for two new users. Everything seemed fine until they logged in using the credentials in the email and received a access denied page. The ONLY difference between these two users and all other users who could login and access the system, was the role. So I changed them both to 'Administrators' and asked them to try again. They were both able to sign in and access the system.

We are using beta 3.
Each off the 'Project Roles' had mostly ...and manage settings, but both ALSO had 'no access' for checklists.

So, my guess is that this issue lies in the 'Project Roles' code, IF one or more of the modules is set to 'no access'. NOTE: I have not tried setting a 'Project Role' with all 'has access' settings, which would help rule out the 'no access' setting assumption for the bug.

]]> Tue, 06 May 2008 04:23:38 CDT http://www.activecollab.com/forums/post/12638/#post12638 http://www.activecollab.com/forums/post/12638/#post12638 Post #7 by Ilija Studen Ilija Studen What is the exact piece of code (block or entire method with highlighted change would be great)? I have 5 versions of User.class.php on my computer, all different :)

Strange thing here is that login is actually working, but not for a specific account. It's problem with credentials or the way they are interpreted.

]]> Mon, 05 May 2008 06:00:25 CDT http://www.activecollab.com/forums/post/12637/#post12637 http://www.activecollab.com/forums/post/12637/#post12637 Post #6 by joomlajunkie joomlajunkie Around line 923

]]> Mon, 05 May 2008 05:44:52 CDT http://www.activecollab.com/forums/post/12634/#post12634 http://www.activecollab.com/forums/post/12634/#post12634 Post #5 by Ilija Studen Ilija Studen What changes did you make to User.class.php?

]]> Mon, 05 May 2008 04:36:39 CDT http://www.activecollab.com/forums/post/12633/#post12633 http://www.activecollab.com/forums/post/12633/#post12633 Post #4 by joomlajunkie joomlajunkie Okay I have re-set the passwords on an account then Using Firefox and Safari I attempted to login myself using the account info making sure 100% correct and it still gave me the same error.

Do you think I should just downgrade or something? to 1.0.6

It's strange that I can login though using my account info, Do you think its something to do with the fix I did in User.Class.php ?

Thanks

]]> Mon, 05 May 2008 04:24:10 CDT http://www.activecollab.com/forums/post/12632/#post12632 http://www.activecollab.com/forums/post/12632/#post12632 Post #3 by Ilija Studen Ilija Studen If you can log in and use the system normally with your own account than it's not the normal set of issues that cause login problems (session misconfiguration etc as explained here). There is also no known bugs with login system in beta...

It must be something with the new account or the way it is accessed.

Make sure that login credentials are 100% correct (change the password to known value and try it with your own browser on your computer). If that doesn't help contact us on support@a51dev.com and we'll take a look.

]]> Mon, 05 May 2008 00:06:11 CDT