Uploading files

1, 2
avatar Dennison Uy May 23. 2008. 7:20 am #1
I am using 1.1 RC1 and users cannot upload avatars, company logos, etc. I already gave read write and execute permission to all directories under /public but nothing works.
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avatar Ilija Studen Staff May 23. 2008. 7:52 am #2
It does not work only for avatars, logos and project icons, but works well for uploaded files? Thumbnails are created properly? If that is the case open config/config.php and make sure that PUBLIC_FOLDER_NAME value is the same as the name of your public folder. This value IS CASESENSITIVE!
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avatar Dennison Uy May 23. 2008. 1:47 pm #3
Ilija Studen:
It does not work only for avatars, logos and project icons, but works well for uploaded files? Thumbnails are created properly? If that is the case open config/config.php and make sure that PUBLIC_FOLDER_NAME value is the same as the name of your public folder. This value IS CASESENSITIVE!


Thanks for the quick response Ilija. I did not bother looking into the config.php file. I blindly enabled write permission on almost all directories. For future reference, maybe you could include the directories that need to be writable in the automated pre-installation check and manual installation instructions.
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avatar Ilija Studen Staff May 23. 2008. 1:49 pm #4
Hi,

activeCollab installer checks whether directories that need to be writable are writable. It will not let you install unless they are not writable.

Is your setup now functional?
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avatar Felix Widjaja Pro Aug 1. 2008. 12:00 am #5
Sorry I want to add something (didn't want to make a new thread).

My max upload size is 0.98GB and when I'm trying to upload a 27MB (or more) files, it won't success (see attachment).
However, files with 0 - 10MB size is working fine.

Thanks in advance Ilija.
Stucel - Web Design Communication Agency
http://www.stucel.com
avatar Ilija Studen Staff Aug 1. 2008. 1:45 am #6
What does activeCollab show bellow browse for file control in Comment form for example. Does it show Max size set to 0.98GB or some other value.
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avatar Felix Widjaja Pro Aug 1. 2008. 12:27 pm #7
Yes it shows 0.98GB
Stucel - Web Design Communication Agency
http://www.stucel.com
avatar Ilija Studen Staff Aug 1. 2008. 1:16 pm #8
Ok, that means that PHP is not limiting your requests. Still, Apache can also limit max size of files that are uploaded. Here is a quote from knowledge base article that covers max upload size:

Apache Note: Apache has a LimitRequestBody configuration directive. It restricts the size of all POST data regardless of the web scripting language in use. You might need to update this value, too.


Contact your hosting provider and check if they are limiting max upload size on Apache level. There is no way we can check this information from within PHP.

If you are using other server, such is IIS or lighttpd they might also have configuration options that limit max size of files that can be uploaded. In that case check documentation of your server or contact your hosting provider for details.
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avatar Felix Widjaja Pro Aug 2. 2008. 2:53 am #9
Update the value of LimitRequestBody to?
Stucel - Web Design Communication Agency
http://www.stucel.com
avatar Ilija Studen Staff Aug 2. 2008. 8:47 am #10
It should be max size in bytes. More about this configuration option is available in Apache documentation: LimitRequestBody.
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