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kthomas on May 24. 2008. 2:49 am
In email notifications, it should be possible to unsubcribe from an issue with a single click, no login to the system necessary.
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Ilija Studen on May 24. 2008. 5:48 am
Even if we added such link you would still need to go to the website, login if not already logged in just to receive a notification that you are unsubscribed. Does that solves anything? It's just one click difference and one link in already link heavy notification messages.
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kthomas on Jun 2. 2008. 7:20 pm
There were several ideas behind this:

1) US CAN-SPAM compliance. Current method is of questionable compliance, not that anyone is enforcing CAN-SPAM at that level, but with a $10K fine...

2) Convenience. Current process (even when logged in) is cumbersome: open ticket, find and open manage subscriptions, click X, submit (repeat if assigned as well). Gets old.

3) Privacy/netiquette. (From my BaseCamp experience of having information accidentally leaked to me from a project we were added to). All people receiving info should be transparent, and I should be able to pull myself off a third-party list (if I'm a third party) without rigamarole-- that is, without needing to find the login/pass email that a third party sent to me.

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