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Pro
Thanks for the great update. However we have a problem with file uploads after upgrading, and unfortunately were not able to resolve it.
We upgraded from 1.0.6 by following the upgrade instructions. Everything works great, except when uploading files in the "Files" section. After submitting, we get a JavaScript alert saying simply "error", and the UI updated to show that there was a problem with one (or more) files being uploaded. Any pointers on where this error comes from and how to correct it? Also, uploading a new version of a existing file will simply fail silently.
Any help greatly appreciated.
We upgraded from 1.0.6 by following the upgrade instructions. Everything works great, except when uploading files in the "Files" section. After submitting, we get a JavaScript alert saying simply "error", and the UI updated to show that there was a problem with one (or more) files being uploaded. Any pointers on where this error comes from and how to correct it? Also, uploading a new version of a existing file will simply fail silently.
Any help greatly appreciated.
Staff
Ilija Studen
on May 26. 2008. 7:53 am
@artman:
Please create a test account and project and send login parameters to support@a51dev.com so we can do some testing. Direct (FTP) access to the code would also save us a ton of time.
Please create a test account and project and send login parameters to support@a51dev.com so we can do some testing. Direct (FTP) access to the code would also save us a ton of time.
activeCollab team member | LinkedIn
Pro
Ilija, same scenario in my installation. While I was reading the post of artman I tested the functionality and got the same error. So I would be also interested in a solution. Unfortunately I can't provide access to the installation at the moment.
River
River
Staff
Ilija Studen
on May 26. 2008. 9:45 am
He still haven't contact us. As soon as we find the solution we'll post it. Sorry for the inconvenience.
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Pro
We also reverted back to 1.0.6. I'll try to create a sperate 1.1 installation tomorrow and provide you with access to it (can't provide you with FTP though).
Staff
Ilija Studen
on May 27. 2008. 2:28 am
@River & @artman:
Yes, this bug has been confirmed, but I cannot reproduce it in our environment. I would need direct access to the code to see what is wrong (currently I can see only that there's an error, but don't see what's causing it). If anyone who can reproduce this problem on their server can give it to me we'll have this fixed really soon.
Yes, this bug has been confirmed, but I cannot reproduce it in our environment. I would need direct access to the code to see what is wrong (currently I can see only that there's an error, but don't see what's causing it). If anyone who can reproduce this problem on their server can give it to me we'll have this fixed really soon.
activeCollab team member | LinkedIn
Staff
Goran Radulović
on May 27. 2008. 3:09 am
Also, please provide information about browser and operating system you're using.
Thanks
Thanks
activeCollab team member
Staff
Ilija Studen
on May 27. 2008. 3:19 am
I've tested with Safari / Firefox on Mac and it's broken. That pretty much means it fails everywhere :)
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Pro
Hi Goran & Ilija,
my environment:
- xampp webserver package
- winxp sp2
- Firefox 2.014 & IE 6.0290
I try to upload a file (21KB) and get the message (see screenshot). It fails with firefox and IE.
I upgraded to acv1.1 directly from v1.05.
Yesterday evening, I installed on a different server a new installation (v1.1). I followed the guide "Moving to a different Server" (copied folders and imported the mysql-dump). After that I got the same error again in that fresh installation.
I see no possibilities to provide direct access to the installation. Could I support you in an other way (share files/sql-dump/phpinfo) ?
my environment:
- xampp webserver package
- winxp sp2
- Firefox 2.014 & IE 6.0290
I try to upload a file (21KB) and get the message (see screenshot). It fails with firefox and IE.
I upgraded to acv1.1 directly from v1.05.
Yesterday evening, I installed on a different server a new installation (v1.1). I followed the guide "Moving to a different Server" (copied folders and imported the mysql-dump). After that I got the same error again in that fresh installation.
I see no possibilities to provide direct access to the installation. Could I support you in an other way (share files/sql-dump/phpinfo) ?
Staff
Ilija Studen
on May 28. 2008. 2:41 am
So, fresh installation worked until you moved files from the old one? If that is true please send us SQL dump of your database to support@a51dev.com and we'll check it out.
activeCollab team member | LinkedIn
