upgrades
on Jul 31. 2008. 11:34 am
I'm running the paid trial of AC and I'm testing out the Project Exporter. It goes through everything and then hangs on finishing (see attached screenshot). Is this a known bug? I couldn't find anything in the forums.
Also, what should be coming up after it completes? Is there a download dialog or is it saved somewhere in the project?
Thanks.
Pro
CD
on Jul 31. 2008. 12:14 pm
Disregard. I assume this is because I don't have scheduled tasks set up.
http://www.activecollab.com/support/index.php?pg=kb.page&id=82
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I get the following error when attempting to export (this is the first error I've encountered). Anyone have suggestions?
Fatal error: Call to a member function getLeaderId() on a non-object in /xxx/activecollab/application/modules/system/models/users/User.class.php on line 553
http://www.linkedin.com/in/chrisduncan1
Staff
Ilija Studen
on Jul 31. 2008. 12:32 pm
upgrades:
Also, what should be coming up after it completes? Is there a download dialog or is it saved somewhere in the project?
There are two options:
1. ZIP extension is present and activeCollab can change memory limit. In that case, activeCollab will ZIP the package and offer a download link.
2. ZIP extension is not present or activeCollab cannot change memory limit. In that case, activeCollab cannot create a ZIP package. instead, it leaves all the files in /work folder and you need to download and pack them manually.
Still, it should not hang in final step. Can you please create an account with administration permissions in your demo for support@a51dev.com, let us know which project you are exporting so we can check and patch the problem?
CD:
I get the following error when attempting to export (this is the first error I've encountered). Anyone have suggestions?
Fatal error: Call to a member function getLeaderId() on a non-object in /xxx/activecollab/application/modules/system/models/users/User.class.php on line 553
Send us your FTP parameters to support@a51dev.com and we'll have it patched for you. Official fix will be part of activeCollab 1.1.3.
activeCollab Team Member
upgrades
on Jul 31. 2008. 12:42 pm
I've sent you the email with the admin account. And it does it with any of the projects.
Staff
Ilija Studen
on Jul 31. 2008. 12:47 pm
Thanks. We'll have someone check it out as soon as possible.
activeCollab Team Member
Staff
Goran Radulović
on Jul 31. 2008. 5:48 pm
Archiving exported files on our hosted demo is not available at the moment. There was some little bug (which is fixed now and will be available in next release) so project exporter was hung during exporting.
For all of you who want to use project exporter with user that is Project Leader and not Administrator or Project Manager, here is quick fix until new release:
Edit /activecollab/application/modules/project_exporter/controllers/ProjectExporterController.class.php file
Replace line 37 that looks like this
if(!$this->logged_user->isAdministrator() && !$this->logged_user->isProjectLeader($project) && !$this->logged_user->isProjectManager()) {
with this code:
if(!$this->logged_user->isAdministrator() && !$this->logged_user->isProjectLeader($this->active_project) && !$this->logged_user->isProjectManager()) {
activeCollab team member