aC forum: Public submit reply-to not being set http://www.activecollab.com/forums/topic/3734/ Recent posts on topic: Public submit reply-to not being set en-us Thu, 24 May 2012 02:38:38 CEST http://www.activecollab.com/forums/post/16911/#post16911 http://www.activecollab.com/forums/post/16911/#post16911 Post #4 by Ilija Studen Ilija Studen Basically, yes. System is designed to enable communication between users who have accounts in the system. If user does not have an account in activeCollab, he cannot use notifications, replies to notifications (incoming mail module) etc.

We'll consider introducing the tools that make email communication with people who don't have an account in the system possible in the future.

]]> Wed, 21 Jan 2009 10:32:11 CET http://www.activecollab.com/forums/post/16910/#post16910 http://www.activecollab.com/forums/post/16910/#post16910 Post #3 by eddowding eddowding So it that to say if a user replies to a client via the public submit, they must do so outside the application?

]]> Wed, 21 Jan 2009 10:17:20 CET http://www.activecollab.com/forums/post/16909/#post16909 http://www.activecollab.com/forums/post/16909/#post16909 Post #2 by Ilija Studen Ilija Studen System does not set Reply-To address based on person who posted a ticket. Notification that is sent when ticket is created uses Notification From settings that are available in Administration > Mailing to set From value (Reply-To is not set at all).

]]> Wed, 21 Jan 2009 10:08:26 CET http://www.activecollab.com/forums/post/16908/#post16908 http://www.activecollab.com/forums/post/16908/#post16908 Post #1 by eddowding eddowding When a user submits a public submit form, the reply-to address is being set not as their email, but as the admin email for the site. Am I missing a configuration option here?

Thanks, Ed

]]> Wed, 21 Jan 2009 09:35:20 CET