View Assignee in the ticket summary

avatar willemn Dev Mar 31. 2009. 5:16 pm #1
I thought I saw another post in this regard, but could not find it.

It would be "amazingly handy" to see who is responsible for a ticket in the ticket summary list....

It happens VERY frequently that users don't see that others are assigned to a ticket and try to resolve the WRONG ticket.

Is this a hack we have to make ourselves (it seems like such an obvious issue....)?
www.gfxi.com
avatar Ilija Studen Staff Apr 1. 2009. 9:44 am #2
We'll consider it for one of the upcoming releases. In the meantime, you can hack the system to display that info if you need it.
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avatar willemn Dev Apr 1. 2009. 9:48 am #3
Sounds good. Appreciate the feedback!
www.gfxi.com
avatar cbtrussell Pro Apr 10. 2009. 12:35 pm #4
Would just like to add a ++1 for this request.

It would dramatically enhance the value of the tickets if:

- assignees were shown on ticket list
- category was shown on ticket list
- there was an option to show only 'uncategorized' tickets
avatar cbtrussell Pro Apr 11. 2009. 8:14 am #5
Forgot to mention - the category of a ticket is NOT shown on the ticket detail page. This is a significant oversight, hopefully you guys can straighten this one out quickly. Thanks!
avatar chette Pro Apr 13. 2009. 7:43 pm #6
Hi. Can someone point me to the file to edit so that I could view the Assignee & Due Date when I'm in the ticket summary page?
avatar Ilija Studen Staff Apr 14. 2009. 4:31 am #7
@chette:

Template for main tickets page is index.tpl in /activecollab/application/modules/tickets/views/tickets folder.
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