Embeding the Public Submit form into a static html page

avatar mariuss May 8. 2009. 10:45 pm #11
Another option would to use "Incoming Mail" for this purpose.

On this other site create a form that emails the submissions and send them to a special mailbox. Then configure acctiveCollab to watch that mailbox and create tickets from incoming messages.
avatar Leon P. Dev May 10. 2009. 7:27 pm #12
@mariuss - Thanks for the suggestion. I'd thought about using this method too - In the end this is what I've gone with. I've easily set up a form and have it emailed to the system to an address setup in Incoming Mail module, that is then transformed into a ticket. :)

Is it possible to set attributes like 'priority' and 'category' using Incoming Mail?

I would also like to know more about embedding a form using API to 'connect' with ac, if anyone's got time? It would be a good tutorial to see how it could all work!
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avatar Ilija Studen Staff May 11. 2009. 9:14 am #13
Leon:
Is it possible to set attributes like 'priority' and 'category' using Incoming Mail?


Not at the moment, but we'll see what we can do about this in the future.

Leon:
I would also like to know more about embedding a form using API to 'connect' with ac, if anyone's got time? It would be a good tutorial to see how it could all work!


This is an interesting idea - it would be both a nice introducing to activeCollab API and a useful tool. I'll see to find some time and write the tutorial.
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avatar john Pro Jan 25. 2010. 8:41 pm #14
So, I guess the easiest "fix" is for AC to expand the current public submit feature?

I too would love to have e.g. one web form per project, not just one global form as it seems to be today.

Or has there been any updates in the meantime?
avatar Muhammad Shoaib Ali Jul 29. 2010. 4:04 pm #15
I took the easy way out and lightboxed the ticket form ;).

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