How do I control number of comments in a ticket ?

avatar MarkA Pro Jun 29. 2009. 2:02 am #1
We have few tickets that do have lots of comments.. every time I need to read a comment I will have to scroll all the way down to see read it.. Is there any way to:
1- Sort descending (latest first)
2- Can we do paging and if yes can we control the number of comments

thank you,
avatar Leon P. Dev Jun 29. 2009. 2:19 am #2
Nice idea - If a function to sort comments is added down the track, I'd vote for an ajax control that can 'filter by user' option where ie clicking on the person's name would fade out all other comments.
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avatar Ilija Studen Staff Jun 29. 2009. 3:11 am #3
At the moment it is not possible to change number of comments that are displayed and their order.

We'll see what we can do about that in the future, but currently system always displays 25 comments per page, with oldest comments being first
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avatar Matt Robenolt Pro Jun 29. 2009. 8:54 am #4
I would definitely be for newest comments showing up first. That would save having to skip through to the last page and scroll down.
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