I launched the (url)/index.php/frequently URL but it returns nothing (white page).
But the other URLs of scheduled tasks work fine (the hourly page for instance).
Is there a way to activate logs or something to see what's wrong with the frequently scheduled tasks ?
We use incoming mails, that are tested OK in their config page (incoming mails are seen there), but the mails are not converted in Tickets. It worked well until last Friday; so we try to understand what hands in the frequently tasks.
You can turn on debugging by setting DEBUG to 2 in config/config.php to have execution logs created (in /logs folder).
It is possible that you have a large email in your mailbox that is causing problems (memory problems for example can be an issue on some platforms). Please try with debugging and let us know how it went.
But the other URLs of scheduled tasks work fine (the hourly page for instance).
Is there a way to activate logs or something to see what's wrong with the frequently scheduled tasks ?
We use incoming mails, that are tested OK in their config page (incoming mails are seen there), but the mails are not converted in Tickets. It worked well until last Friday; so we try to understand what hands in the frequently tasks.
Thanks !