Rights to manage subscriptions

avatar wei.zheng163 Pro Nov 13. 2009. 11:07 pm
Is there any way to limit the rights to manage subscriptions to tickets? What I want to achieve is not to let my clients have the capability to manage subscriptions within a ticket.

Thanks,
--Wei
avatar Dušan Marić Staff Nov 15. 2009. 11:44 am
Administrators, Project Leaders and Project Managers have all permissions in a project.

User needs to have "and Can Manage" project permission in tickets section to be able to manage subcriptions. An author of particular ticket also has sufficient privileges.

In additon, if ticket isn't assigned to anyone than anyone can manage it. If we have assignees than user needs to be assigned to the ticket in order to be able to manage subscriptions.

Hope you find this helpful.
activeCollab team member
avatar wei.zheng163 Pro Nov 24. 2009. 6:42 am
thank you. that's helpful.

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