SwiftMailer errors when editing a ticket from the API

avatar jlarmstrong Pro Nov 19. 2009. 10:49 pm #1
I am seeing the log entry below when editing tickets fromt he API. Normal AC edits work fine and the emails are sent. Is there a difference in the way the emails are generated, or a setting lookup that is failing?

#62 - info - Route project_ticket assembled
#63 - error - [User Error] <br /><strong>Uncaught Error</strong> of type [Swift_BadResponseException] with message [Expected response code(s) [250] but got response []]<br /> @0 require_once() in D:\Webs\web\public\api.php on line 41<br /> @1 AngieApplication::handleHttpRequest() in D:\Webs\web\activecollab\init.php on line 92<br /> @2 execute_action() in D:\Webs\web\activecollab\angie\classes\application\AngieApplication.class.php on line 97<br /> @3 PageController::execute() in D:\Webs\web\activecollab\angie\functions\environment.php on line 92<br /> @4 Controller::execute() in D:\Webs\web\activecollab\angie\classes\controller\PageController.class.php on line 89<br /> @5 TicketsController::edit() in D:\Webs\web\activecollab\angie\classes\controller\Controller.class.php on line 81<br /> @6 Ticket::save() in D:\Webs\web\activecollab\application\modules\tickets\controllers\TicketsController.class.php on line 408<br /> @7 ProjectObject::save() in D:\Webs\web\activecollab\application\modules\tickets\models\tickets\Ticket.class.php on line 447<br /> @8 event_trigger() in D:\Webs\web\activecollab\application\modules\system\models\project_objects\ProjectObject.class.php on line 2836<br /> @9 EventsManager::trigger() in D:\Webs\web\activecollab\angie\classes\events\init.php on line 62<br /> @10 call_user_func_array() in D:\Webs\web\activecollab\angie\classes\events\EventsManager.class.php on line 110<br /><br /> (in D:\Webs\web\activecollab\angie\classes\swiftmailer\Swift\Errors.php on 99)
#64 - info - Log level changed to 4
avatar jlarmstrong Pro Nov 19. 2009. 11:49 pm #2
Ok switching from SMTP to php mail's default on windows seems to have fixed the problem for now. I really have no idea why all of a sudden swiftmailer started failing. FYI this is Exchange 2008.
avatar Ilija Studen Staff Nov 20. 2009. 7:27 pm #3
Have you find the cause of the problem? You got this error for API requests only?
avatar jlarmstrong Pro Nov 20. 2009. 7:57 pm #4
No it started happening with the test mailer as well last night. Something changed inside of the MS Exchange config/settings/etc... We honestly don't know what it could have been as no one in our office has touched the server in over a month. (And normal email is working fine)
avatar Ilija Studen Staff Nov 21. 2009. 1:57 am #5
That's odd. Based on error message, activeCollab does not get response code it expects so it throws and error.

Native mailer works fine?
avatar jlarmstrong Pro Nov 23. 2009. 3:37 pm #6
Yes, i switched it back to the native mailer and that has been working fine for the past couple of days.