avatar CSBox Pro Nov 23. 2009. 1:43 pm
We have come across a bug when submitting a task for a ticket. Once we fill in all the relevant information for the task and add it, the systems begins to submit and then the header of the site flashes and sticks for a couple of seconds. What follows is a blanks screen with the wheels spinning. I have to click at the end of the URL and hit enter, then it takes me to the ticket and shows the task submitted. Please see the screenshot of the momentary flash of the "site within the site."
avatar Oliver Maksimović Staff Nov 23. 2009. 4:23 pm
Can you please switch to the default theme and check if the problem persists.

Also, have you been customizing the source code of templates - their html/smarty (in addition to creating new theme)?
activeCollab dev/ tech support
avatar CSBox Pro Nov 23. 2009. 5:47 pm
I switched to the sandbox theme and same thing happened (see screen shot). We have only modified the CSS in the theme. (As a side note: AC's most recent update has thrown in some extra span tags that cause issues with CSS-see other screen shot on the "add" button. We have work arounds but not the best solution.)
avatar Goran Radulović Staff Nov 24. 2009. 7:44 am
Hi CSBox, can you please contact us on support@a51dev.com regarding this issue, so we can debug your installation and determine what is causing errors
Goran Radulovic
A51 DOO | Cofounder

http://www.a51dev.com/
http://www.activecollab.com/