Issues with Motorola Droid email client

avatar BrianJCohen Pro Nov 30. 2009. 8:43 pm #1
I use the Incoming Mail module, which allows me to respond to tickets directly via email by hitting Reply. However, when I do so from the built-in email client on my Verizon/Motorola DROID, the resulting comment simply says "NO CONTENT" or "CONTENT NOT PROVIDED", I can't remember which.

Has anyone else encountered the same problem?
avatar Ilija Studen Staff Dec 1. 2009. 11:07 am #2
Please contact support@a51dev.com for assistance. For us to help you, we'll need a raw message for this client so we can check them. Please consult support for all further details.
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avatar IMU Web Team Pro Jul 19. 2010. 11:12 pm #3
We have this problem too from a few mail clients (including Apple Mail, Android's mail client, and an Exchange web-based service). Are there any more details regarding this issue? Seems like a showstopper to me.
avatar Ilija Studen Staff Jul 20. 2010. 12:45 pm #4
Hello,

As already instructed, please contact support for assistance (if you haven't already). We'll need a couple of sample messages to do some tests.
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