Backing up activeCollab

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avatar Ilija Studen Staff Mar 17. 2010. 2:57 am #11
Path where backup module creates backups is not configurable. What you can do is write your own command line script that periodically moves backups from /work/backup to other location.
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avatar bullynj May 14. 2010. 11:59 am #12
I just checked my "work" folder and its empty. Can you please give me anymore assistnace?
avatar Ilija Studen Staff May 14. 2010. 12:08 pm #13
Hello,

Check following things:

1. You have Backup module installed.
2. You have Scheduled Tasks configured and they run properly.
3. There's /backup folder in /work folder and PHP is able to write inside of it.

System will work properly only if these conditions are met. Note that backup is done on daily event, so system will not automatically create first backup when you install the module - daily event will need to be triggered for first backup to be created.
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avatar bullynj May 14. 2010. 12:14 pm #14
I have the tasks configured I believe, and the backup folder is not in the work folder, can I give you ftp access to check?
avatar Ilija Studen Staff May 15. 2010. 1:29 am #15
Please contact us at support@a51dev.com and we'll take a look.
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avatar bullynj May 30. 2010. 12:03 pm #16
I am still not clear on this and other questions being merged into my thread are confusing me, can someone please tell me how I can find out how to backup my project management system? I can view my pms folder on my FTP however there is no folder that says backup, is that what I should be lookin gfor?
avatar Ilija Studen Staff May 30. 2010. 1:17 pm #17
Have you contacted support, as instructed in my previous message? Also check comment #13 again - it lists all potential problems that may be cause of backup module not working properly.
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