How to FTP large files to AC

avatar richard Pro Sep 1. 2010. 7:10 pm #1
I've got a problems. Unable to upload files greater than 8M. Tried changing the limits as instructed on http://www.activecollab.com/docs/manuals/admin/tweak/how-to-increase-maximal-upload-size, but could not get it to work. Is there a work around? Would like to upload huge files >100M. Is this possible?
avatar Ilija Studen Staff Sep 2. 2010. 12:03 am #2
Hello Richard,

activeCollab currently does not support FTP import. Still, that would be a workaround. If you can push a file through your web browser, web server and PHP, activeCollab will be able to handle it no matter the size (we tested with ~700MB files), so you should make sure that your platform is properly configured to handle large files.

Consult your hosting provider or system administrator and make sure that following PHP settings are applied to /public folder of your activeCollab setup:

upload_max_filesize = 64M
post_max_size = 64M


Once you have that set, restart web server for changes to take effect. If everything is OK, you should see the new value in forms, under upload file controls.
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avatar richard Pro Sep 2. 2010. 12:52 am #3
Thanks, I already gave that a try. Didn't work. I'm running Centos 5.5.
avatar Ilija Studen Staff Sep 2. 2010. 1:41 am #4
Hello Richard,

When done properly, it works - that's the "official" way to set max upload size (there's no other way that we know of). Please, re-check your configuration or consult your system administrator for assistance. They should be able to help out.
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avatar protocreate Pro Sep 2. 2010. 9:52 pm #5
There may be relevant settings depending on which webserver software you are running, for example nginx has a setting that needs to be set (client_max_body_size), otherwise its limit will engage regardless of php settings.

Another thing to consider is max script execution time, and related settings for whichever httpd you are using... if your connection is slow and the timeout triggers before you have had enough time to complete the transfer it will fail even if all the settings for max sizes are set appropriately. Sorry I can't give examples of these right now, don't recall them off the top of my head and not in a position to look them up at the moment.

Hope this helps,
Gabe
avatar Ilija Studen Staff Sep 3. 2010. 2:28 am #6
Hello,

As Gabe said, there are many variables that can affect your upload size. That's why we highly recommend that you get in touch with your hosting provider or system administrator and ask for assistance - they have full control over the system and know how it's configured.
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avatar eric.nijman Pro Sep 3. 2010. 4:31 am #7
As a note: i have noticed that uploading large files using http have a serious effect on the servers performance. Itg slows doen the whole website (and other websites on the server) and makes them virtually unusable for the duration of the upload.

Thus it would be advisable to add some kind of "file picker" where the user can select a file to add from the server (which was previously uploaded via FTP or ssh)
avatar Ilija Studen Staff Sep 3. 2010. 4:38 am #8
eric.nijman:
As a note: i have noticed that uploading large files using http have a serious effect on the servers performance. Itg slows doen the whole website (and other websites on the server) and makes them virtually unusable for the duration of the upload.


We have not had any similar experiences in the past - it's request just like any other, and fully handled by web server. There should be no performance impact compared to FTP upload for example. Web server might use a bit more resources, but definitely not that much to actually hurt overal performance of entire server.

Please, double check your setup and make sure that everything is properly configured. In normal conditions, file upload should not significantly affect web server's performance.
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