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avatar markfavazza Oct 13. 2006. 10:35 am
I also get an error clicking update profile. I get the error box that says "we are sorry, but activeCollab is not currently able...." I was able to update the logo but any of the links at the botton under "users" gives me an error. Tried Safaria and Firefox on the mac. Appreciate any help. No rush.
avatar Ilija Studen Staff Oct 13. 2006. 11:05 am
Can you check the content of /cache/log.php file and post it here?
avatar markfavazza Oct 13. 2006. 11:15 am
Here's some of it. It's rather long so let me know if this doesn't show it all. I omitted some of my url..

Session "default" started at 2006-10-13T04:37:47+0000 #1 ERROR: Error: simplexml_load_file() [function.simplexml-load-file]: URL file-access is disabled in the server configuration in '/.../activeCollab/application/models/versons_feed/VersionsFeed.class.php' on line 105 (error code: 2) #2 ERROR: Error: simplexml_load_file(http://www.activecollab.com/versions.xml) [function.simplexml-load-file]: failed to open stream: no suitable wrapper could be found in '/.../activeCollab/application/models/versons_feed/VersionsFeed.class.php' on line 105 (error code: 2) #3 ERROR: Error: simplexml_load_file() [function.simplexml-load-file]: I/O warning : failed to load external entity "http://www.activecollab.com/versions.xml" in '/.../activeCollab/application/models/versons_feed/VersionsFeed.class.php' on line 105 (error code: 2) Time since start: 28.188043832779 seconds ------------------------------------------------------------------------------- Session "default" started at 2006-10-13T15:04:51+0000 #1 FATAL: exception 'InvalidControllerActionError' with message 'Invalid controller action account::company()' in /.../activeCollab/environment/classes/controller/Controller.class.php:72 Stack trace: #0 /.../activeCollab/environment/classes/controller/PageController.class.php(62): Controller->execute('company') #1 /...activeCollab/environment/classes/Env.class.php(109): PageController->execute('company') #2 /.../activeCollab/init.php(134): Env::executeAction('account', 'company') #3 /.../activeCollab/index.php(9): require('/...I'm deleting my url...') #4 {main} Time since start: 1.3442189693451 seconds ------------------------------------------------------------------------------- Session "default" started at 2006-10-13T15:05:07+0000 #1 FATAL: exception 'InvalidControllerActionError' with message 'Invalid controller action account::company()' in /.../activeCollab/environment/classes/controller/Controller.class.php:72 Stack trace: #0 /.../activeCollab/environment/classes/controller/PageController.class.php(62): Controller->execute('company') #1 /.../activeCollab/environment/classes/Env.class.php(109): PageController->execute('company') #2 /.../activeCollab/init.php(134): Env::executeAction('account', 'company') #3 /.../activeCollab/index.php(9): require('/.../mfa...') #4 {main} Time since start: 2.6262040138245 seconds ------------------------------------------------------------------------------- Session "default" started at 2006-10-13T15:05:24+0000 #1 FATAL: exception 'InvalidControllerActionError' with message 'Invalid controller action account::company()' in /.../activeCollab/environment/classes/controller/Controller.class.php:72 Stack trace: #0 /.../activeCollab/environment/classes/controller/PageController.class.php(62): Controller->execute('company') #1 /.../activeCollab/environment/classes/Env.class.php(109): PageController->execute('company') #2 /.../activeCollab/init.php(134): Env::executeAction('account', 'company') #3 /.../activeCollab/index.php(9): require('/.../mfa...') #4 {main} Time since start: 2.4312889575958 seconds -------------------------------------------------------------------------------
avatar Ilija Studen Staff Oct 13. 2006. 2:31 pm
What is the URL of update profile page and on what page are you clicking on the link.
avatar markfavazza Oct 13. 2006. 2:48 pm
I click on the link called "update profile" on the page: >Dashboard > administration > Company. which is http://www.favazza.com/activeCollab/index.php?c=administration&a=company

I'm not sure how to give you the actual page of the profile because I get the error but when I hover over the link and look at the status bar at the bottom of my browser it looks like it is a redirect to the page I'm already on? It says .../index.php?c=administration&a=company. I get the same for "change password" and "update avatar". Could it be something I did during the update?
avatar rshah21 Oct 16. 2006. 11:13 am
Getting the same error under the same circumstances.

Logged in as administrator, went to the 'Administration' link, top right, selected 'Members', selected 'Update Profile' under an existing member, got the error.

cache/log.php shows the following as the last error:

Session "default" started at 2006-10-16T16:08:03+0000
#1 FATAL: exception 'InvalidControllerActionError' with message 'Invalid control
ler action account::company()' in /home/.nanterswasherkiln/rshah21/delic.com/act
ivecollab/environment/classes/controller/Controller.class.php:72
Stack trace:
#0 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/environment/class
es/controller/PageController.class.php(62): Controller->execute('company')
#1 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/environment/class
es/Env.class.php(109): PageController->execute('company')
#2 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/init.php(134): En
v::executeAction('account', 'company')
#3 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/index.php(9): req
uire('/home/.nantersw...')
#4 {main}
Time since start: 0.542270898819 seconds
-------------------------------------------------------------------------------

Now, when I go to the user's card (by clicking on their name) I can then click on the update profile tab and get to the profile. However, when I try to update their profile from that screen (say, try to make them an admin), I throw an error, which creates the following:

Session "default" started at 2006-10-16T16:14:10+0000
#1 FATAL: exception 'InvalidControllerActionError' with message 'Invalid control
ler action account::card()' in /home/.nanterswasherkiln/rshah21/delic.com/active
collab/environment/classes/controller/Controller.class.php:72
Stack trace:
#0 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/environment/class
es/controller/PageController.class.php(62): Controller->execute('card')
#1 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/environment/class
es/Env.class.php(109): PageController->execute('card')
#2 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/init.php(134): En
v::executeAction('account', 'card')
#3 /home/.nanterswasherkiln/rshah21/delic.com/activecollab/index.php(9): req
uire('/home/.nantersw...')
#4 {main}
Time since start: 0.754738092422 seconds
-------------------------------------------------------------------------------

which appears to essentially be the same error.

Hope this helps
Raj
avatar GD Feb 10. 2007. 11:28 pm
I'm running into the same issue with 0.71. Anyone found a fix for this yet?
avatar bmat Feb 13. 2007. 3:28 pm
change password error.

I am getting a similar error with 0.71. I installed on DreamHost using 1click install. created an admin account. created 3 projects. created 1 non-admin user with access to all projects. tried to change password on both admin and general user, and in both cases got the "we are sorry, but activeCollab is not currently able...." error. any ideas?
avatar hoodahmahn Feb 14. 2007. 10:20 am
Hi All,
We are having the same exact problem. Our /cache/log.php is showing the same error. We are running activeCollab 0.7.1 and PHP 5.1.2. Oh, and we are on DreamHost as well.

We get the same exact problem whether we use IE6, Safari 2.0.4, and Firefox 2.0.0.1 under OSX 10.4.8 and Windows XPP SP2 (Safari is only under OSX).

Can only hope for a patch or fix soon so we can actually use this great software.

If anyone can help...?
avatar syntek67 Feb 15. 2007. 11:40 am
I have the exact same problem and I also am on DreamHost. I manually re-installed on DreamHost using the files from AC's latest version (same it was anyways), but I still get the same error. A fix would be greatly appreciated. I have activated the debug option from the config file and the error I get when attempting to alter user info is "Invalid controller action account::card()" and indeed, there is no card() function in the account controler.

thanks

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